Tuesday, April 13, 2010

Conference Call Provider and Security


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Data security is a topic of this conference is at the forefront of many people of their calls routed to the concerns of service outsourcing. These concerns are understandable, since many discussions regarding confidential information. Conference calls are usually safe because it is very difficult side to open the service provider. The device is a safe place and there are hundreds of calls working conditions through the system at any time.However, if we act on the safety of these editors, it is easy to follow steps to increase security.

For most sellers telephone conference call, add a PIN to ensure that each participant has the PIN number to access the call. Another safety feature that the vendor has added an option to end the call as soon as all participants are present. know a simple call means security, which is certainly welcome the call toEnsure that only those who have obtained or are on it.

Another useful feature is the collective capacity to suspend the conference when the moderator stopped. This means that when the moderator hangs the call, the system relies on other participants. This will ensure that those at the meeting are unable to terminate the call, if the moderator is not there.

Safety is a key issue for users of conferencing services and although it is very difficultFor someone to call an unjustified force in the following way diminishes the possibility for it.

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Monday, April 12, 2010

Telecom Expense Management (TEM) - 3 Steps to Auditing Your Bills


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One of the first steps in any program of Telecom Expense Management is to control the bills. The way this happens is common for a consultant to a bill revising the telecommunications giving them a vision to compare invoices and orders, prices and see if you are billed correctly. The auditors telecommunications usually a percentage of the results of their taxes. The control is fairly simple value proposition - it costs you nothing, if the auditor found, TelecommunicationsSomething.

But what if the auditors do not find something, something big? You will be able to get your CFO for a payment of a commission for the large auditor to search for a billing error on your watch? This could be an unpleasant situation. To ensure that nothing too great, will be determined during an inspection, it is possible an internal review of your own behavior Telecom.

Follow these three steps to make a thorough revision of Telecom and will be on track to reduce telecommunications costsand engaging an auditor for a more detailed review with confidence.

1. When was your contract negotiated last? This is important because the older your contract, them more chances for error and opportunity for rate reductions. If your contract is more than 3 years old, renegotiating or looking for alternative providers may yield considerable savings. Auditors will sometimes include these savings in their findings, so you will be better off determining whether your rates are competitive now. Call a telecom consultant (one who does not work on contingency) for a quick benchmark for rates. This will give you a good idea where the market is and whether a savings opportunity exists.

2. Determine where most of your spending is on your bill. If you have considerable long-distance usage charges, focus on your rate per minute. If you have higher monthly recurring charge, you will focus on the cost per service per location. You can do a quick effective toll charge rate per minute Analysis with summary reports on the bill. If your effective rate per minute is significantly higher than the benchmark, or some tax rates have to play just does not make sense, you have just identified an area of further investigation. Drag your order and make sure the contract is close to your effective interest rate. Sometimes, one condition of a contract discount rate. Make sure your proper discount and call your Account Manager to confirm the basic interest rate (oftenreferred to as the "tariff rate" even though most rates have been de-tariffed).

On the monthly recurring side, do an analysis on a per circuit basis - does the average make sense? Be sure to include only like services, T1s should not be mixed with DSL or T3s. Again, getting a benchmark from an industry consultant is easy and can help you quickly determine if you are in the ball park.

3. Look at your toll and local traffic mix. Do you have lots of switched traffic that might be consolidated on a dedicated system? (Incidentally, this is much easier with competitive carriers!) Do you have toll-free services that can be moved? Dedicated changed, in general, less than half the comparable rate. Therefore, the task of consolidating the traffic toll on dedicated services highly profitable.

Once you spend over large areas on your phone bill at a high level overview, you can confidently conduct a thorough examination by a qualifiedauditor. The audit may still find issues with the services you reviewed, but the findings should be smaller and will be in areas that require specific expertise.

Using a telecom expense management (TEM) system can keep your telecommunications spending in check over the long-term, reducing the need for audits and providing a comfort level that your telecommunications bills are accurate.

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Sunday, April 11, 2010

Getting the Most Out of Your Conference Call


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Creating a successful company has many factors. One of the most important factors is communication between suppliers, customers and team members. Often this is done through face to face meetings, where you live, the presentation and open dialogue all play a role in the success of the meeting.

Too often, the focus of meeting face to face meetings is lost for the conference call. If you associate an account to obtain or conduct a group meeting, here are someTips for a successful conference calls:

Also the behavior of the call from a quiet location.

Even the smallest sound can cause to be removed from the phone and disorders. Always on call, the dog barking or a baby crying? It is not only annoying, but the public soon lost interest in what you say.

-Remember to always be your bridge, telephone number, and passwords are required.

Nothing seems worse then last minuteUpdate on meeting with this information to invite.

Remember time zones.

Show will take place in which time zone of the session. A lot of time and effort go into planning, if the sessions and participants are in different time zones and can immediately think that you threw for something else. This does not seem good to your customers.

-Take a roll so that each participant know who to call.

If possible, a brief introduction of each participant is better, even ifonly their names say.

Claims that when speaking with other elements of the great, who you are.

Do not assume everyone knows your voice.

-If possible, avoid the following: cell phones, cordless phones, low-quality, headphones, speakers and Bluetooth.

If you use one of these, make sure you know how to mute when connection is bad. These devices draw a lot of noise and disturbances make it difficult to go to others, what is here. AlsoRemember, do not disturb the others here.

-Avoid keeping, this can lead to unpredictable results.

There is nothing worse then a large conference call that the company plays music on hold.

Non-multi-tasking, or if you make sure that the mute.

Yes, people can hear you typing or listening not know if you do not answer a question.

-Use names as much as possible.

This also helps to clarify who is speaking orhe said.

-Do you have special guests or executives, who can not travel all the time, they present, say a few words, and then let the conversation take place.

Unlike a face to face meeting, if the customer leaves not knowing. This can bind with the authorities outside, make time your boss or the executive.

-If you cancel a key participant, if you leave the call for any reason.

He started the conversation, you should always know all the peopleMake changes to it.

-Have a backup plan for the possible failure of technology.

No system is perfect. After a backup plan provides a quick way to solve a serious problem.

-If the start / stop the call and have to leave early to take control of another person with appropriate privileges Sun are not cut off the call.

Each time the host is abandoned and terminated the conversation when the conversation continues.

Distribute slips to invite to meetings to give people theOpportunity to prepare.

As we can read and speak simultaneously is not easy as we think. If you give people time to prepare, you have a productive meeting.

-Inform participants when opening a file or a website on your desktop.

If there is a website to make sure that does not require any login credentials.

By following these simple rules will help your successful conference, showing yourParticipants focused on the transformation and not the distraction.

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Saturday, April 10, 2010

Why set up conference call is so important


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With the advent of globalization and widespread levels of business process outsourcing, communication over long distances and multiple locations in real time, has become very necessary for enterprises and individuals alike. This requirement is met, the use of the teleconference. This gives many companies in many ways, such as subscription are provided, leasing, buying and selling direct. Equipment that are part of the conference call set-up alongthe service plan a conference call service providers are required to follow a fully functional conference facility available to users. Both should be selected with extreme care and caution.

A number of points required to be kept in mind and a conference call simultaneously. The most important point is that all the units for the conference call should be used and need high quality compatible. For them, it is recommendedinvest in the conference call to set up a company. Buy conference set-up of devices from different companies could not only lead to service failure, but in extreme cases you could even build on burnout, the conference will force you to complete the expensive new and therefore very up call.

Another point of consideration is the total cost of ownership of the conference call. If your needs are veryhigh, it is better to go outright purchase of a conference call set up. However, if your needs are short or medium term - it is better to walk Conference Call for the establishment of a leasing or hire purchase plan. The concept of "Total Cost of Ownership" includes only the cost of the conference call set up, but the cost of conference calls as well as maintenance costs for the conference call set up. Needless to say you must goto set up a conference call with a low TCO.

Security of communication is very important as the cut-throat competition. With the upcoming events of industrial espionage, it is very important to ensure that all communications secure. You invest in a conference call set up, security is the best communication, Because in today's world of communication and information is money, and everyone sticks to protect its money. So if you do not want to missSecure communication is better to invest in a conference call set up by security.

Research conference will be set up cheaper and more reliable every day and if the market, the conference will be the best deal for calls to be set.

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Friday, April 9, 2010

Conference Call Services for your business and personal needs


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conference call services also have to offer - we are called conference services for both business and personal needs. Business owners find more Than That conference call pay for itself in a very short number of calls and people have many personal needs can be easily supplied by a conference call.

With the cost of travel to go around us, may seem impossible, how to communicate effectivelyLook for your company. Because our coverage is a necessity, it is not possible to just completely cut out your program. What you can do is save a heritage conference calling services instead of traveling far away for meetings. This allows you need to stay in touch, and do not need to travel to you and you do not need to travel to them.

Depending on the plan you have, there are many different telephone lines that can callYour conference. Most of them can be up to five, while others handle a much larger volume than the can. You need to compare plans, a realistic idea of what everything will be offered. These plans seem to change constantly to keep the providers with the needs of society. They also seek better opportunities for competitors ever for your business through them.

Do not underestimate the value of the services of the conference call. Besides savingyou money there is the aspect of time. Most of us feel that we have more to do at work than time to accomplish it. By taking advantage of these types of services you will be able to stay on top of things with ease. You can be assured all of your communication networks are met. You can avoid limiting the growth of your business due to an entity that is thousands of miles from where you are.

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3 Cost Saving Ideas For Business Conference Calling


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Conference calling for small businesses serve different needs and purposes. But for the most part, it serves to connect multiple callers to a single telephone line in order to hold a distance meeting. Conference calling can take place over the telephone line, the Internet or even using cellular phones.

1. Using the regular telephone line

Using the regular telephone is still the most popular solution primarily because it merely requires telephone lines and no other devices. Callers do not need to be logged onto the Internet, and most conferencing companies provide a telephone number for callers to dial in. Once all callers dial the number, it will prompt the participants with an access code. The access code securely grants permission to callers only invited to participate in the meeting.

2. Using the Internet

Conferencing using the Internet requires a headset with microphone. Depending on the conferencing solution, it will require additional software to be installed on the PC prior to calling. Free services, such as Yahoo Messenger, Skype, and Google Talk enable users to not only provide high quality audio, but also ability to send instant messaging. Every day, many conference calls freely take place using these solutions in all parts of the world, and for many business owners with computer familiarity should first explore this route for cost saving reason. For video conferencing, the Internet is the only option so far today.

3. Using the cell phones

The iPhone bridges up to 5 callers at a time and other cellular phone services can perform similar tasks. Contact the cell phone company for instructions on holding small and large conference calls.

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Thursday, April 8, 2010

3 Cost Saving Ideas For Business Conference Calling

Conference calling for small businesses serve different needs and purposes. But for the most part, it serves to connect multiple callers to a single telephone line in order to hold a distance meeting. Conference calling can take place over the telephone line, the Internet or even using cellular phones.

1. Using the regular telephone line

Using the regular telephone is still the most popular solution primarily because it merely requires telephone lines and no other devices. Callers do not need to be logged onto the Internet, and most conferencing companies provide a telephone number for callers to dial in. Once all callers dial the number, it will prompt the participants with an access code. The access code securely grants permission to callers only invited to participate in the meeting.

2. Using the Internet

Conferencing using the Internet requires a headset with microphone. Depending on the conferencing solution, it will require additional software to be installed on the PC prior to calling. Free services, such as Yahoo Messenger, Skype, and Google Talk enable users to not only provide high quality audio, but also ability to send instant messaging. Every day, many conference calls freely take place using these solutions in all parts of the world, and for many business owners with computer familiarity should first explore this route for cost saving reason. For video conferencing, the Internet is the only option so far today.

3. Using the cell phones

The iPhone bridges up to 5 callers at a time and other cellular phone services can perform similar tasks. Contact the cell phone company for instructions on holding small and large conference calls.

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Friday, April 2, 2010

Improving Conference Calls

Do you find yourself frustrated by long and unproductive conference calls? What reputation do you have for managing conference calls? Establish expectations and a reputation for short and effective conference calls. Get your time back for other activities.

ESTABLISH EXPECTATIONS UP FRONT

If you are the moderator scheduling the conference call, send out a list in advance with pertinent information. This information should contain the Purpose of the call, dial number with PIN code if necessary, the moderator, the start time, the end time, list of participants and specific agenda items. Attached relevant documents to email invitations for the conference call so the participants can prepare in advance. If documents are required from other participants to review on the call, make sure that these are coordinated and completed in advance. The more prepared you are for the call, the productive the time can be and the better able that you will be to stay on schedule.

PURPOSE

List the purpose or topic of the call clearly and succinctly. This should be the goal or objective of the call. Typically a conference call should be limited to one or two specific goals. This enables you to keep the conference call focused and succinct.

In some cases it may be more difficult to keep a conference call focused on a specific topic. For example, when reviewing the schedule for a large project there may be multiple topics that are relevant to time milestones in the project. If this is the case, keep the call focused on specific milestones that are due or relative to the point in the schedule.

Sometimes conference calls are used to gather information from many people in the field. These group calls can be effective if the purpose is for a moderator or manager to disperse information to several people simultaneously. However, if the call is used to gather information from several different individuals as a weekly update to management, is it really an effective use of time for anyone other than the manager? Is it really a good use of time to interrupt the schedules of many people to conduct a social town hall discussion in which each person waits in silent anticipation for peers to give a weekly update? Consider how much more effective it would be to obtain a written weekly report in lieu of a conference call. A written report can be read at convenience, creates a reference document for discussion if necessary, and enables the manager to work with priority or confidential communications in an appropriate manner. If you are already using both weekly reports and conference calls, then it is time to do some soul searching to determine if any of the communication is being treated with value or if it has just become a meaningless routine.

DIAL IN and PIN NUMBER

Always include the conference call Dial In Number and PIN Number on the invitation and any scheduled reminders. Make it easy to find the number. It can be a distraction to have people dial into the conference call late because they could not find the phone number.

MODERATOR

Every conference call should have one identified and assigned moderator. If there is a group of peers, it may be appropriate to rotate the role of moderator from time to time with repeating calls, Typically, the individual creating the invitation is the moderator. The moderator is responsible for making sure that the call starts and stops on time. The moderator is responsible for keeping the call on track and gently guiding individuals back on track in the event that conversation begins to run away on a tangent. The moderator may also be responsible for controlling emotional responses or maintaining a professional level of courteous communications. It may be necessary to encourage some individuals to participate, or discourage some individuals who may have a tendency to filibuster. It is the responsibility of the moderator to keep the call on schedule and focused on the purpose of the call.

It is the role of the moderator to reduce or eliminate distractions or interruptions. It is the role of the participants to remain quiet and respectful unless there is something useful and relevant to add to the conversation. Distractions may sometimes appear as opinions, jokes, anecdotes or personal stories that contribute very little to the progress of the conversation. It is the responsibility of the moderator to control the call and keep it focused.

START TIME and END TIME

Schedule the call to start five minutes past the hour. Most calls are scheduled to start precisely on the hour and the first five minutes of the call are wasted while waiting for some individuals to dial into the call. Sometimes it is difficult to start on the hour because a previous call or meeting may be ending precisely on the hour. Schedule your call to start five minutes past the hour and start precisely at the scheduled time. If you always start at the scheduled time, you will develop a reputation for being precise and the participants will plan accordingly. If you always start late or consistently spend the first five minutes waiting for participants to join the call, then the other participants will become accustomed to this delay. Schedule the call to start five minutes past the hour and start the call on time every time.

Schedule a precise End Time for the call and stick to it. Develop a reputation for ending your calls on time. It will create a sense of urgency and a rhythm for the conference calls as people realize that the purpose of the call must be met in a designated amount of time. It will enable the participants to schedule other activities after the call with confidence. It will keep the call focused. Complete the call with a summary of highlights and action items. If there are follow-up items, or if additional time is required, schedule the next phone call and use the summary highlights and action items as the agenda for the next conference call. Every action item should have name or names of associated owners to complete, or there is no purpose for the list of action items.

ROLL CALL

Conduct a time check near the end of the call and reserve the last few minutes for summary wrap-up and roll call. What, roll call at the end of the call? Yes, do your roll call at the end of the call, not at the beginning. It is inevitable that some individuals may join the call late. Avoid the temptation to wait for participants to join or to introduce distractions and interruptions by late arrivals. Start the call on time and get right to the purpose of the call. Conduct your roll call at the end when everyone has had a chance to join.

YOUR NEXT CALL

Example: Schedule a conference call to start five minutes past the hour and start precisely on time. Schedule the call for 40 minutes, unlike most calls that are scheduled for one hour. The shorter period of time and specific start and stop times will get the attention of the participants. There will be a sense of urgency since the call will not consume an entire hour, regardless of the topic. Do a time check at 30 minutes into the call, reminding participants that the call will have a hard stop at 40 minutes. At 35 minutes begin the wrap-up of the call, restate the highlights or commitments and use this to establish the agenda for the next call. Finish your call with a roll call of attendees and terminate the call at 40 minutes as planned. If you this consistently, the other participants will prepare appropriately in advance of the call for the fast paced rhythm of the call and focus on purpose. Side conversations and distractions will diminish, participants will be timely, and everyone will benefit from better use of time.

INVITATION

The following is an example of a format that can be used for conference call invitations. It is designed to establish the expectations and character of the conference call. Apply structure to your conference calls and earn a reputation for consistent focused punctuality. That is a good reputation to have if you want to have more productive conference calls and more time back to yourself.

Conference Call Purpose: ______________________________

Dial In Number: ____________________ PIN: ____________________

Moderator: ______________________________

Start Time: __(Example: 10:05 AM)__________ End Time: __(Example: 10:45 AM)__________

Participants: ___(Name)___________________________

___(Name)___________________________

___(Name)___________________________

Agenda Topics: ___(First Priority)___________________________

___(Second Priority)_________________________

___(Third Priority)___________________________

* This call will start precisely at the Start Time and end at the designated time. Please be on time. There will be a roll call at the end of the conference call, so it will not be necessary to announce yourself if you dial in late. The last five minutes of the call will be reserved for summary wrap-up and assignment of action items for the next scheduled call if necessary. Please prepare or review any relevant materials prior to the call. In the event that the agenda items are not fully covered in the allotted time for this conference call, another call will be scheduled. Thank you for your cooperation. Let's get ready for productive and focused communication.

______________________________________________________

Words of Wisdom

"A conference is a gathering of important people who singly can do nothing, but together can decide that nothing can be done."
- Fred Allen

"The ability to focus attention on important things is a defining characteristic of intelligence."
- Robert J. Shiller

"Energy is the essence of life. Every day you decide how you're going to use it by knowing what you want and what it takes to reach that goal, and by maintaining focus."
- Oprah Winfrey

______________________________________________________

About the Author:

John Mehrmann is a freelance writer and President of Executive Blueprints Inc., an organization devoted to improving business practices and developing human capital

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Sunday, March 28, 2010

Conference Calls - Choosing the Best Conference Phone


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First of all don't just go out and buy the cheapest conference phone you can find. Do your research and make sure the phone you choose has everything required to meet your conference calling needs.

A conference phone is so much more than a phone with a speakerphone on it. You will find that speakerphones don't offer anywhere near the same clarity that you get from a conference phone. For example, if there is going to be more than two people taking part in your conference calls you will want to make sure that the phone you choose provides 360-degree coverage to make sure everyone can be heard. Another important detail that you are likely to want is an echo/noise suppression feature to ensure background noise or feedback is kept to a minimum. Wireless is another option that is likely to be important for you to ensure maximum flexibility and range, although most decent conference phones will have the wireless feature.

One of the most important factors to consider for larger scale conference calls is the range of the conference phone. Many of the top end models will have coverage of anything up to 20ft or more. If you need more coverage than your phone offers you can look into a number of other options, such as extension microphones or two phones with the ability to sync together to increase coverage. If you want to have a natural two way conversation where you don't have to wait for the other person to stop talking completely before you can chip in then make sure the conference phone you choose has full duplex technology, although these days most will have this feature.

So do your research and make sure all your conference calling needs are covered before choosing your conference phone. It's not worth trying to save a little money by choosing a phone that doesn't have every possible feature that's needed, you will only regret it. You will be much better off in the long term by spending the money on a phone that meets all your requirements.

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Saturday, March 27, 2010

Web Conference Calls - How To Set Up Web Conference Calls

Effective communication between people has been a concern for humankind since the early days of its evolution. With the coming of the Internet, chatting and conferencing on the net has taken the center stage. Web conference calls have revolutionized the way that people communicate with each other, and are increasingly being used by people as well as businesses.

The importance of web conferencing can be gauged if we look at the fact that it has not only helped many businesses to prosper by enabling timely and effective communication between the different parties involved, there have also been case of miraculous surgeries being performed by doctors communicating through web conferencing calls. Using web conferencing eliminates the need to travel and saves a lot of time and money, and helps in knowledge sharing and distribution.

How To Set Up Web Conference Calls?

Though it may seem complicated, setting up conference calls are easy. A web conference call can be placed from any location to any location in the world and the communication can be audio or video or both.

A simple web conference needs a computer, input and output devices such as web cams, speakers and monitors and an Internet connection. Another method, which is gaining ground, is the method called webcasting in which only one-way communication is done. A person gives a speech or presentation to the listeners on the other end. Large-scale web conferencing may require professional help to be set up.

How To Ensure That The Web Conference Call Is Successful?

Ensuring that the participants are well prepared while attending conference calls is a must if you want the objectives of web conferencing to be met. It is also important to coordinate between the participants and make sure that they log in at the same time. The objectives of the web conferencing must be given well in advance to the participants and the agenda of the meeting should be made clear beforehand.

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Friday, March 26, 2010

How Can Webinar Software Help Your Business?

Gone are the days where seminars have to be held in conference rooms of a hotel. Gone are the days when only certain people within a local vicinity can attend. Now, with webinar software, you can reach millions at once, all across the world. If you live in Washington state and you have potential attendees in New York, you have no problems in displaying your message throughout the country thanks to webinar software.

This type of software is taking its place or even replacing traditional conferences and meetings. Any person wishing to reach their targeted audience in the best possible manner makes use of webinars and its software programs. The great thing about this software is that it is not hard to learn and use, nor does it have to cost a fortune, which makes it really easy on your initial budget.

There are many software programs out there that are easy to use and affordable. Many of these programs offer everything you need for a successful webinar. For example, the software program might include:

o Registration Plans

o Delivery of the Webinar

o Recording of The Webinar

o Email Templates

o Toll-Free options for conference calls

o Practice Sessions

o Branding

These are just some of the features that you can enjoy with software for webinars. All of these are essential elements to a successful webinar. With this software, you can enjoy an all in one interface that takes you from registration and down the road towards delivery. All of this with one, easy to use, easy to understand software program.

The great thing about webinar programs is that it saves your business a great deal of money, time, and hassles. Let's look at some of the hassles of having to organize a traditional seminar:

o Handouts

o Travel

o Accommodations For Organizers and Employees that Attend

o Booking The Conference Room

o Accommodations For Speakers

o Manual Registration

Now all of this is just the hassles, it does not include the time and money spent:

o Time it takes to Travel

o Costs of Travel

o Costs of Rentals

o Time it takes to set up the conference room

o Cost of multiple Employees Time

With a web conferencing software , these are almost obsolete hassles, time consumption, and costs. Webinars can be held right from your office, no travel is necessary for anyone, and all for so much less money than traditional methods.

If you are considering a webinar, you should definitely be considering a webinar program. It can save your business a great deal of worry and hassle by making everything seamless and easy.

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Free Conference Calls on Offer As Part of Business Telecoms Software Upgrade

In addition to the existing conference call facility, which allows a user to start a conference call from a third-party client - for example through an instant messaging service - by inviting other users and clients, version 4.4.12 lets them also set up a conference bridge. This feature gives the user the capability to set up a virtual meeting room at a pre-determined date and time.

During the allotted time slot, anyone accessing the meeting room can obtain an automatically generated code from the system, will allow them to participate in the conference call.

Non-VOIspeed users can also get access to the meeting room, by entering an access code via the software's existing interactive voice response facility. Users of St Albans, Hertfordshire-based VOIspeed voice over internet phones now also have the option of an online soft client application which has been claimed to enhance the usability of their phones. VOIP phone users can now access a web-based application, which lets them view lists of their calls and texts sent via the service.

Another new feature in VOIspeed 4.4.12 which the company has designed to appeal to the more technically minded, is the inclusion of G729 codec, the voice compression algorithm which is becoming widely seen in the telecoms industry as a way of enhancing VoIP sound quality and optimising bandwidth usage on VOIP calls.

Launching the latest version of his company's flagship software product, Giuseppe Venturini, Managing Director of VOIspeed said that he hoped users would enjoy the enhanced facilities of the new package, which had largely come about as a result of discussions with VOIspeed users over what new features would best meet their requirements.

The company would continue its quest to incorporate its knowledge of cutting-edge technical developments in its software releases planned for the future, he added. VOIspeed was established in 2003, and develops and sells its own IP PBX software package and proprietary telephony hardware, via distributors and third-party sellers. Its products are in use in businesses and call centres of all sizes worldwide.

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Thursday, March 25, 2010

The Business Advantages of Conference Calling Using the Internet


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The Internet provides a practical venue for the conference call. With its low cost and ability to accomodate many listeners it is now practical to open a conference call to almost anyone (at least to listen). Many firms now do. For example, a recent article in the Wall Street Journal related how IOMEGA does this as an efficient way to control the irresponsible babble on Internet bulletin boards. People posting idle chatter now attract accurate responces from others who have heard the actual story on a conference call. As a result, the irresponsible postings are controlled.
Naturally, investment professionals complain that this allows the novice to access raw information that needs interpretation by someone more knowledgable - namely such a professional.

However, companies like the ability to make one public statement, and then be free from goverment limitations on how investment information must be released. And individual investors like it too, as access to this information gets them access to information that once only slowly reached the average investor. Even Chairman Levitt of the SEC sides with the theory of greater access for the masses. According to an article in the 24 May 1999 issue of the Wall Street Journal, the NASDAQ has even funded a pilot program to pay for public access to conference calls. Firms such as DELL and Cosco are early participants.

Using the Internet has many advantages besides the instantaneous international release that results. It is possible to save the audio files so that the call can be accessed later at a more convenient time. Plus it would be possible to edit out meaningless portions to provide sort of a "Cliff Notes" of each conference. Naturally, there are some limitations. If everyone could ask a question, real brawls could result as the conferences became uncontrolled. So most Internet systems limit who can ask a question.
An outstanding advantage for the average investor is to witness directly a firm's management in action. While the information might be the same, an investor gains confidence in management that presents a virtuoso performane over one that is defensive, hesitant, and obfuscative. The details aside, the speed of responce and other items that don't get incorporated in an analyst's report can add a lot to one's understanding. Previously, a small investor's only such access might have been at a company's annual meeting.

Several firms have opened to provide investment-related conference-call services in one form or another over the Internet. Some require membership and user fees, but the trend seems to be toward company funding of the low cost service, and free or very low cost access by the public. According to the WSJ article mentioned above, firms now providing some for of access include: Vcall (Philadelphia), broadcast.com (Dallas), c-call.com (Street Fusion, (San Fransisco), and CCBN.com (Boston). Expect that more and more firms will offer the public Internet conference call. Encourage firms you are interested in to do so. This form of communication is yet another form of ultimate corporate democracy.

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Wednesday, March 24, 2010

Conference Calls - Choosing the Best Conference Phone


Image : http://www.flickr.com


First of all don't just go out and buy the cheapest conference phone you can find. Do your research and make sure the phone you choose has everything required to meet your conference calling needs.

A conference phone is so much more than a phone with a speakerphone on it. You will find that speakerphones don't offer anywhere near the same clarity that you get from a conference phone. For example, if there is going to be more than two people taking part in your conference calls you will want to make sure that the phone you choose provides 360-degree coverage to make sure everyone can be heard. Another important detail that you are likely to want is an echo/noise suppression feature to ensure background noise or feedback is kept to a minimum. Wireless is another option that is likely to be important for you to ensure maximum flexibility and range, although most decent conference phones will have the wireless feature.

One of the most important factors to consider for larger scale conference calls is the range of the conference phone. Many of the top end models will have coverage of anything up to 20ft or more. If you need more coverage than your phone offers you can look into a number of other options, such as extension microphones or two phones with the ability to sync together to increase coverage. If you want to have a natural two way conversation where you don't have to wait for the other person to stop talking completely before you can chip in then make sure the conference phone you choose has full duplex technology, although these days most will have this feature.

So do your research and make sure all your conference calling needs are covered before choosing your conference phone. It's not worth trying to save a little money by choosing a phone that doesn't have every possible feature that's needed, you will only regret it. You will be much better off in the long term by spending the money on a phone that meets all your requirements.

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Free Conference Calls on Offer As Part of Business Telecoms Software Upgrade

In addition to the existing conference call facility, which allows a user to start a conference call from a third-party client - for example through an instant messaging service - by inviting other users and clients, version 4.4.12 lets them also set up a conference bridge. This feature gives the user the capability to set up a virtual meeting room at a pre-determined date and time.

During the allotted time slot, anyone accessing the meeting room can obtain an automatically generated code from the system, will allow them to participate in the conference call.

Non-VOIspeed users can also get access to the meeting room, by entering an access code via the software's existing interactive voice response facility. Users of St Albans, Hertfordshire-based VOIspeed voice over internet phones now also have the option of an online soft client application which has been claimed to enhance the usability of their phones. VOIP phone users can now access a web-based application, which lets them view lists of their calls and texts sent via the service.

Another new feature in VOIspeed 4.4.12 which the company has designed to appeal to the more technically minded, is the inclusion of G729 codec, the voice compression algorithm which is becoming widely seen in the telecoms industry as a way of enhancing VoIP sound quality and optimising bandwidth usage on VOIP calls.

Launching the latest version of his company's flagship software product, Giuseppe Venturini, Managing Director of VOIspeed said that he hoped users would enjoy the enhanced facilities of the new package, which had largely come about as a result of discussions with VOIspeed users over what new features would best meet their requirements.

The company would continue its quest to incorporate its knowledge of cutting-edge technical developments in its software releases planned for the future, he added. VOIspeed was established in 2003, and develops and sells its own IP PBX software package and proprietary telephony hardware, via distributors and third-party sellers. Its products are in use in businesses and call centres of all sizes worldwide.

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Tuesday, March 23, 2010

The Business Advantages of Conference Calling Using the Internet

The Internet provides a practical venue for the conference call. With its low cost and ability to accomodate many listeners it is now practical to open a conference call to almost anyone (at least to listen). Many firms now do. For example, a recent article in the Wall Street Journal related how IOMEGA does this as an efficient way to control the irresponsible babble on Internet bulletin boards. People posting idle chatter now attract accurate responces from others who have heard the actual story on a conference call. As a result, the irresponsible postings are controlled.
Naturally, investment professionals complain that this allows the novice to access raw information that needs interpretation by someone more knowledgable - namely such a professional.

However, companies like the ability to make one public statement, and then be free from goverment limitations on how investment information must be released. And individual investors like it too, as access to this information gets them access to information that once only slowly reached the average investor. Even Chairman Levitt of the SEC sides with the theory of greater access for the masses. According to an article in the 24 May 1999 issue of the Wall Street Journal, the NASDAQ has even funded a pilot program to pay for public access to conference calls. Firms such as DELL and Cosco are early participants.

Using the Internet has many advantages besides the instantaneous international release that results. It is possible to save the audio files so that the call can be accessed later at a more convenient time. Plus it would be possible to edit out meaningless portions to provide sort of a "Cliff Notes" of each conference. Naturally, there are some limitations. If everyone could ask a question, real brawls could result as the conferences became uncontrolled. So most Internet systems limit who can ask a question.
An outstanding advantage for the average investor is to witness directly a firm's management in action. While the information might be the same, an investor gains confidence in management that presents a virtuoso performane over one that is defensive, hesitant, and obfuscative. The details aside, the speed of responce and other items that don't get incorporated in an analyst's report can add a lot to one's understanding. Previously, a small investor's only such access might have been at a company's annual meeting.

Several firms have opened to provide investment-related conference-call services in one form or another over the Internet. Some require membership and user fees, but the trend seems to be toward company funding of the low cost service, and free or very low cost access by the public. According to the WSJ article mentioned above, firms now providing some for of access include: Vcall (Philadelphia), broadcast.com (Dallas), c-call.com (Street Fusion, (San Fransisco), and CCBN.com (Boston). Expect that more and more firms will offer the public Internet conference call. Encourage firms you are interested in to do so. This form of communication is yet another form of ultimate corporate democracy.

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How Can Webinar Software Help Your Business?


Image : http://www.flickr.com


Gone are the days where seminars have to be held in conference rooms of a hotel. Gone are the days when only certain people within a local vicinity can attend. Now, with webinar software, you can reach millions at once, all across the world. If you live in Washington state and you have potential attendees in New York, you have no problems in displaying your message throughout the country thanks to webinar software.

This type of software is taking its place or even replacing traditional conferences and meetings. Any person wishing to reach their targeted audience in the best possible manner makes use of webinars and its software programs. The great thing about this software is that it is not hard to learn and use, nor does it have to cost a fortune, which makes it really easy on your initial budget.

There are many software programs out there that are easy to use and affordable. Many of these programs offer everything you need for a successful webinar. For example, the software program might include:

o Registration Plans

o Delivery of the Webinar

o Recording of The Webinar

o Email Templates

o Toll-Free options for conference calls

o Practice Sessions

o Branding

These are just some of the features that you can enjoy with software for webinars. All of these are essential elements to a successful webinar. With this software, you can enjoy an all in one interface that takes you from registration and down the road towards delivery. All of this with one, easy to use, easy to understand software program.

The great thing about webinar programs is that it saves your business a great deal of money, time, and hassles. Let's look at some of the hassles of having to organize a traditional seminar:

o Handouts

o Travel

o Accommodations For Organizers and Employees that Attend

o Booking The Conference Room

o Accommodations For Speakers

o Manual Registration

Now all of this is just the hassles, it does not include the time and money spent:

o Time it takes to Travel

o Costs of Travel

o Costs of Rentals

o Time it takes to set up the conference room

o Cost of multiple Employees Time

With a web conferencing software , these are almost obsolete hassles, time consumption, and costs. Webinars can be held right from your office, no travel is necessary for anyone, and all for so much less money than traditional methods.

If you are considering a webinar, you should definitely be considering a webinar program. It can save your business a great deal of worry and hassle by making everything seamless and easy.

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Conference Calls Aid Modern Businesses

The conference call is a great development. It lets you have a conference without squeezing all of the listeners and speakers into one cramped room. Every organization needs communication between its different departments. If you are serious about achieving real growth than you need to look at having a way for your employees to easily communicate with each other and the management.

Some businesses will be lucky and have all of their people working from one convenient location, making the call aspect unnecessary. But a lot of organizations may not have that luxury in today's world. Moreover, any business that wants to expand and have more than just one location needs to consider how it will keep all of its employees in touch with each other.

The conference could provide a way out for such businesses with communication issues. For a relatively low price a business can now organize a full teleconference that will let anyone from anywhere link up and share their ideas.

A conference does away with the need to gather together in the same physical location. Yet, effective communication is possible at a low cost. This should be much more definitive than any long winded email that tries to explain every possible contingency or a bunch of ineffective memos.

There are many situations where a conferencing can come to your rescue and salvage a situation. An expanding business has to focus on reaching out into new areas. In order to achieve this expansion you would have to do business with a wider client base. Communication is going to be the most difficult hurdle in this process though.

Emails just aren't the same as a real discussion and they usually waste precious time. Anyone who has had to play email tag with a friend or client should know exactly what this feels like. If the person concerned does not read the email in time, it could be disastrous. On the other hand, it would be careless to rely solely on expensive long distance calls to discuss all of your plans. Most projects will require collaboration from multiple people and will cause you to spend more time catching everyone up on the discussion than actually working out an idea.

With a good conference this could be worked out. A convenient time can usually be work out for both sides except in the most extreme of time zone difference. This conference would then establish a clear idea of what needed to be done. Both sides could work out their ideas in real time and make sure that everything was understood.

In the world of business one cannot afford to ignore the communication aspect. Employees across the country need to be on the same page and clients need to be able to have full meetings even if they live in a different time zone. Let me try and define what a conference does. The conference is just a virtual meeting for people who cannot have a physical meeting.

If you want a solution to the communication needs of your expanding business, go in for a conference service. You will be able to communicate effectively without wasting time.

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Monday, March 22, 2010

Web Conference Calls - How To Set Up Web Conference Calls

Effective communication between people has been a concern for humankind since the early days of its evolution. With the coming of the Internet, chatting and conferencing on the net has taken the center stage. Web conference calls have revolutionized the way that people communicate with each other, and are increasingly being used by people as well as businesses.

The importance of web conferencing can be gauged if we look at the fact that it has not only helped many businesses to prosper by enabling timely and effective communication between the different parties involved, there have also been case of miraculous surgeries being performed by doctors communicating through web conferencing calls. Using web conferencing eliminates the need to travel and saves a lot of time and money, and helps in knowledge sharing and distribution.

How To Set Up Web Conference Calls?

Though it may seem complicated, setting up conference calls are easy. A web conference call can be placed from any location to any location in the world and the communication can be audio or video or both.

A simple web conference needs a computer, input and output devices such as web cams, speakers and monitors and an Internet connection. Another method, which is gaining ground, is the method called webcasting in which only one-way communication is done. A person gives a speech or presentation to the listeners on the other end. Large-scale web conferencing may require professional help to be set up.

How To Ensure That The Web Conference Call Is Successful?

Ensuring that the participants are well prepared while attending conference calls is a must if you want the objectives of web conferencing to be met. It is also important to coordinate between the participants and make sure that they log in at the same time. The objectives of the web conferencing must be given well in advance to the participants and the agenda of the meeting should be made clear beforehand.

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Improving Conference Calls


Image : http://www.flickr.com


Do you find yourself frustrated by long and unproductive conference calls? What reputation do you have for managing conference calls? Establish expectations and a reputation for short and effective conference calls. Get your time back for other activities.

ESTABLISH EXPECTATIONS UP FRONT

If you are the moderator scheduling the conference call, send out a list in advance with pertinent information. This information should contain the Purpose of the call, dial number with PIN code if necessary, the moderator, the start time, the end time, list of participants and specific agenda items. Attached relevant documents to email invitations for the conference call so the participants can prepare in advance. If documents are required from other participants to review on the call, make sure that these are coordinated and completed in advance. The more prepared you are for the call, the productive the time can be and the better able that you will be to stay on schedule.

PURPOSE

List the purpose or topic of the call clearly and succinctly. This should be the goal or objective of the call. Typically a conference call should be limited to one or two specific goals. This enables you to keep the conference call focused and succinct.

In some cases it may be more difficult to keep a conference call focused on a specific topic. For example, when reviewing the schedule for a large project there may be multiple topics that are relevant to time milestones in the project. If this is the case, keep the call focused on specific milestones that are due or relative to the point in the schedule.

Sometimes conference calls are used to gather information from many people in the field. These group calls can be effective if the purpose is for a moderator or manager to disperse information to several people simultaneously. However, if the call is used to gather information from several different individuals as a weekly update to management, is it really an effective use of time for anyone other than the manager? Is it really a good use of time to interrupt the schedules of many people to conduct a social town hall discussion in which each person waits in silent anticipation for peers to give a weekly update? Consider how much more effective it would be to obtain a written weekly report in lieu of a conference call. A written report can be read at convenience, creates a reference document for discussion if necessary, and enables the manager to work with priority or confidential communications in an appropriate manner. If you are already using both weekly reports and conference calls, then it is time to do some soul searching to determine if any of the communication is being treated with value or if it has just become a meaningless routine.

DIAL IN and PIN NUMBER

Always include the conference call Dial In Number and PIN Number on the invitation and any scheduled reminders. Make it easy to find the number. It can be a distraction to have people dial into the conference call late because they could not find the phone number.

MODERATOR

Every conference call should have one identified and assigned moderator. If there is a group of peers, it may be appropriate to rotate the role of moderator from time to time with repeating calls, Typically, the individual creating the invitation is the moderator. The moderator is responsible for making sure that the call starts and stops on time. The moderator is responsible for keeping the call on track and gently guiding individuals back on track in the event that conversation begins to run away on a tangent. The moderator may also be responsible for controlling emotional responses or maintaining a professional level of courteous communications. It may be necessary to encourage some individuals to participate, or discourage some individuals who may have a tendency to filibuster. It is the responsibility of the moderator to keep the call on schedule and focused on the purpose of the call.

It is the role of the moderator to reduce or eliminate distractions or interruptions. It is the role of the participants to remain quiet and respectful unless there is something useful and relevant to add to the conversation. Distractions may sometimes appear as opinions, jokes, anecdotes or personal stories that contribute very little to the progress of the conversation. It is the responsibility of the moderator to control the call and keep it focused.

START TIME and END TIME

Schedule the call to start five minutes past the hour. Most calls are scheduled to start precisely on the hour and the first five minutes of the call are wasted while waiting for some individuals to dial into the call. Sometimes it is difficult to start on the hour because a previous call or meeting may be ending precisely on the hour. Schedule your call to start five minutes past the hour and start precisely at the scheduled time. If you always start at the scheduled time, you will develop a reputation for being precise and the participants will plan accordingly. If you always start late or consistently spend the first five minutes waiting for participants to join the call, then the other participants will become accustomed to this delay. Schedule the call to start five minutes past the hour and start the call on time every time.

Schedule a precise End Time for the call and stick to it. Develop a reputation for ending your calls on time. It will create a sense of urgency and a rhythm for the conference calls as people realize that the purpose of the call must be met in a designated amount of time. It will enable the participants to schedule other activities after the call with confidence. It will keep the call focused. Complete the call with a summary of highlights and action items. If there are follow-up items, or if additional time is required, schedule the next phone call and use the summary highlights and action items as the agenda for the next conference call. Every action item should have name or names of associated owners to complete, or there is no purpose for the list of action items.

ROLL CALL

Conduct a time check near the end of the call and reserve the last few minutes for summary wrap-up and roll call. What, roll call at the end of the call? Yes, do your roll call at the end of the call, not at the beginning. It is inevitable that some individuals may join the call late. Avoid the temptation to wait for participants to join or to introduce distractions and interruptions by late arrivals. Start the call on time and get right to the purpose of the call. Conduct your roll call at the end when everyone has had a chance to join.

YOUR NEXT CALL

Example: Schedule a conference call to start five minutes past the hour and start precisely on time. Schedule the call for 40 minutes, unlike most calls that are scheduled for one hour. The shorter period of time and specific start and stop times will get the attention of the participants. There will be a sense of urgency since the call will not consume an entire hour, regardless of the topic. Do a time check at 30 minutes into the call, reminding participants that the call will have a hard stop at 40 minutes. At 35 minutes begin the wrap-up of the call, restate the highlights or commitments and use this to establish the agenda for the next call. Finish your call with a roll call of attendees and terminate the call at 40 minutes as planned. If you this consistently, the other participants will prepare appropriately in advance of the call for the fast paced rhythm of the call and focus on purpose. Side conversations and distractions will diminish, participants will be timely, and everyone will benefit from better use of time.

INVITATION

The following is an example of a format that can be used for conference call invitations. It is designed to establish the expectations and character of the conference call. Apply structure to your conference calls and earn a reputation for consistent focused punctuality. That is a good reputation to have if you want to have more productive conference calls and more time back to yourself.

Conference Call Purpose: ______________________________

Dial In Number: ____________________ PIN: ____________________

Moderator: ______________________________

Start Time: __(Example: 10:05 AM)__________ End Time: __(Example: 10:45 AM)__________

Participants: ___(Name)___________________________

___(Name)___________________________

___(Name)___________________________

Agenda Topics: ___(First Priority)___________________________

___(Second Priority)_________________________

___(Third Priority)___________________________

* This call will start precisely at the Start Time and end at the designated time. Please be on time. There will be a roll call at the end of the conference call, so it will not be necessary to announce yourself if you dial in late. The last five minutes of the call will be reserved for summary wrap-up and assignment of action items for the next scheduled call if necessary. Please prepare or review any relevant materials prior to the call. In the event that the agenda items are not fully covered in the allotted time for this conference call, another call will be scheduled. Thank you for your cooperation. Let's get ready for productive and focused communication.

______________________________________________________

Words of Wisdom

"A conference is a gathering of important people who singly can do nothing, but together can decide that nothing can be done."
- Fred Allen

"The ability to focus attention on important things is a defining characteristic of intelligence."
- Robert J. Shiller

"Energy is the essence of life. Every day you decide how you're going to use it by knowing what you want and what it takes to reach that goal, and by maintaining focus."
- Oprah Winfrey

______________________________________________________

About the Author:

John Mehrmann is a freelance writer and President of Executive Blueprints Inc., an organization devoted to improving business practices and developing human capital

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Wednesday, March 17, 2010

How Can Webinar Software Help Your Business?

Gone are the days where seminars have to be held in conference rooms of a hotel. Gone are the days when only certain people within a local vicinity can attend. Now, with webinar software, you can reach millions at once, all across the world. If you live in Washington state and you have potential attendees in New York, you have no problems in displaying your message throughout the country thanks to webinar software.

This type of software is taking its place or even replacing traditional conferences and meetings. Any person wishing to reach their targeted audience in the best possible manner makes use of webinars and its software programs. The great thing about this software is that it is not hard to learn and use, nor does it have to cost a fortune, which makes it really easy on your initial budget.

There are many software programs out there that are easy to use and affordable. Many of these programs offer everything you need for a successful webinar. For example, the software program might include:

o Registration Plans

o Delivery of the Webinar

o Recording of The Webinar

o Email Templates

o Toll-Free options for conference calls

o Practice Sessions

o Branding

These are just some of the features that you can enjoy with software for webinars. All of these are essential elements to a successful webinar. With this software, you can enjoy an all in one interface that takes you from registration and down the road towards delivery. All of this with one, easy to use, easy to understand software program.

The great thing about webinar programs is that it saves your business a great deal of money, time, and hassles. Let's look at some of the hassles of having to organize a traditional seminar:

o Handouts

o Travel

o Accommodations For Organizers and Employees that Attend

o Booking The Conference Room

o Accommodations For Speakers

o Manual Registration

Now all of this is just the hassles, it does not include the time and money spent:

o Time it takes to Travel

o Costs of Travel

o Costs of Rentals

o Time it takes to set up the conference room

o Cost of multiple Employees Time

With a web conferencing software , these are almost obsolete hassles, time consumption, and costs. Webinars can be held right from your office, no travel is necessary for anyone, and all for so much less money than traditional methods.

If you are considering a webinar, you should definitely be considering a webinar program. It can save your business a great deal of worry and hassle by making everything seamless and easy.

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Tuesday, March 16, 2010

Conference Calls Aid Modern Businesses


Image : http://www.flickr.com


The conference call is a great development. It lets you have a conference without squeezing all of the listeners and speakers into one cramped room. Every organization needs communication between its different departments. If you are serious about achieving real growth than you need to look at having a way for your employees to easily communicate with each other and the management.

Some businesses will be lucky and have all of their people working from one convenient location, making the call aspect unnecessary. But a lot of organizations may not have that luxury in today's world. Moreover, any business that wants to expand and have more than just one location needs to consider how it will keep all of its employees in touch with each other.

The conference could provide a way out for such businesses with communication issues. For a relatively low price a business can now organize a full teleconference that will let anyone from anywhere link up and share their ideas.

A conference does away with the need to gather together in the same physical location. Yet, effective communication is possible at a low cost. This should be much more definitive than any long winded email that tries to explain every possible contingency or a bunch of ineffective memos.

There are many situations where a conferencing can come to your rescue and salvage a situation. An expanding business has to focus on reaching out into new areas. In order to achieve this expansion you would have to do business with a wider client base. Communication is going to be the most difficult hurdle in this process though.

Emails just aren't the same as a real discussion and they usually waste precious time. Anyone who has had to play email tag with a friend or client should know exactly what this feels like. If the person concerned does not read the email in time, it could be disastrous. On the other hand, it would be careless to rely solely on expensive long distance calls to discuss all of your plans. Most projects will require collaboration from multiple people and will cause you to spend more time catching everyone up on the discussion than actually working out an idea.

With a good conference this could be worked out. A convenient time can usually be work out for both sides except in the most extreme of time zone difference. This conference would then establish a clear idea of what needed to be done. Both sides could work out their ideas in real time and make sure that everything was understood.

In the world of business one cannot afford to ignore the communication aspect. Employees across the country need to be on the same page and clients need to be able to have full meetings even if they live in a different time zone. Let me try and define what a conference does. The conference is just a virtual meeting for people who cannot have a physical meeting.

If you want a solution to the communication needs of your expanding business, go in for a conference service. You will be able to communicate effectively without wasting time.

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Monday, March 15, 2010

Using a Scripted Call to Facilitate a Successful Conference Meeting

One of the most overlooked ways of using conference calls is the use of scripted call.

Scripted conference call allows you to take charge of the meeting, while tactically setting yourself up as an expert. It positions you as the knowledgeable as long as you generate enough content for audience to feel that they should know more about the subject. The important thing to keep in mind is that you should never be exclusively bound to the script so that you keep your momentum during a call.

When attempting to conduct a scripted call, you should prepare the script well in advance. When you attempt to read from the script and speak in a recorded call without first practicing, you will sound unnatural and your audience can detect that you are merely reading from script. The only way to overcome is by practicing what you want to say in advance and repeat it before holding a conference call.

Practicing the script allows the conference presenter to speak with confidence and present the message clearly. When used effectively, the script adds dynamics to your message.

After recording the call, you may give away the content in MP3 format and upload them on your website to allow your audience to download, perhaps through exchanging their contact information.

To prepare a script, here are tips you should keep in mind.


Use conversational tone. You are not going to write, but speak in a conference meeting. You should prepare the script according to how you normally speak.
Know how many words you speak in a minute. Normally, you should speak approximately 100 words per minute. If you use Microsoft Word double spaced to write script, that is about 300 words and 3 minutes of your speaking time. If you plan to speak for 30 minutes, prepare at least 10 pages of script and practice!

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Sunday, March 14, 2010

Conference Calls - Choosing the Best Conference Phone

First of all don't just go out and buy the cheapest conference phone you can find. Do your research and make sure the phone you choose has everything required to meet your conference calling needs.

A conference phone is so much more than a phone with a speakerphone on it. You will find that speakerphones don't offer anywhere near the same clarity that you get from a conference phone. For example, if there is going to be more than two people taking part in your conference calls you will want to make sure that the phone you choose provides 360-degree coverage to make sure everyone can be heard. Another important detail that you are likely to want is an echo/noise suppression feature to ensure background noise or feedback is kept to a minimum. Wireless is another option that is likely to be important for you to ensure maximum flexibility and range, although most decent conference phones will have the wireless feature.

One of the most important factors to consider for larger scale conference calls is the range of the conference phone. Many of the top end models will have coverage of anything up to 20ft or more. If you need more coverage than your phone offers you can look into a number of other options, such as extension microphones or two phones with the ability to sync together to increase coverage. If you want to have a natural two way conversation where you don't have to wait for the other person to stop talking completely before you can chip in then make sure the conference phone you choose has full duplex technology, although these days most will have this feature.

So do your research and make sure all your conference calling needs are covered before choosing your conference phone. It's not worth trying to save a little money by choosing a phone that doesn't have every possible feature that's needed, you will only regret it. You will be much better off in the long term by spending the money on a phone that meets all your requirements.

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Saturday, March 13, 2010

The Business Advantages of Conference Calling Using the Internet


Image : http://www.flickr.com


The Internet provides a practical venue for the conference call. With its low cost and ability to accomodate many listeners it is now practical to open a conference call to almost anyone (at least to listen). Many firms now do. For example, a recent article in the Wall Street Journal related how IOMEGA does this as an efficient way to control the irresponsible babble on Internet bulletin boards. People posting idle chatter now attract accurate responces from others who have heard the actual story on a conference call. As a result, the irresponsible postings are controlled.
Naturally, investment professionals complain that this allows the novice to access raw information that needs interpretation by someone more knowledgable - namely such a professional.

However, companies like the ability to make one public statement, and then be free from goverment limitations on how investment information must be released. And individual investors like it too, as access to this information gets them access to information that once only slowly reached the average investor. Even Chairman Levitt of the SEC sides with the theory of greater access for the masses. According to an article in the 24 May 1999 issue of the Wall Street Journal, the NASDAQ has even funded a pilot program to pay for public access to conference calls. Firms such as DELL and Cosco are early participants.

Using the Internet has many advantages besides the instantaneous international release that results. It is possible to save the audio files so that the call can be accessed later at a more convenient time. Plus it would be possible to edit out meaningless portions to provide sort of a "Cliff Notes" of each conference. Naturally, there are some limitations. If everyone could ask a question, real brawls could result as the conferences became uncontrolled. So most Internet systems limit who can ask a question.
An outstanding advantage for the average investor is to witness directly a firm's management in action. While the information might be the same, an investor gains confidence in management that presents a virtuoso performane over one that is defensive, hesitant, and obfuscative. The details aside, the speed of responce and other items that don't get incorporated in an analyst's report can add a lot to one's understanding. Previously, a small investor's only such access might have been at a company's annual meeting.

Several firms have opened to provide investment-related conference-call services in one form or another over the Internet. Some require membership and user fees, but the trend seems to be toward company funding of the low cost service, and free or very low cost access by the public. According to the WSJ article mentioned above, firms now providing some for of access include: Vcall (Philadelphia), broadcast.com (Dallas), c-call.com (Street Fusion, (San Fransisco), and CCBN.com (Boston). Expect that more and more firms will offer the public Internet conference call. Encourage firms you are interested in to do so. This form of communication is yet another form of ultimate corporate democracy.

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Friday, March 12, 2010

Cheap Business Conference Calls Made Easy

When you are looking for the best cheap business conference calls and call hosting solutions, you may find so many different services and companies that it is easy to get confused. So how can you find the cheapest and the most reliable conference call solution for your business?

Here are a few free tips to help you choose the best conference service...

* Use Web Conference Calling to Save Time and Money

More and more reputable companies are starting to use web call hosting services instead of the traditional way of phone conference calling. Web services are faster and easier to use, not to mention many of them are free so you can save a lot of money in your business.

If your target audience mostly have access to a computer and Internet, you can easily use web conference solutions. You can host and manage all your conference on the web and have full control over all parts of it.

You can even provide them with a unique toll-free number they can dial to connect to your web conference from a regular phone. This is perfect for those of your business associates or customers who may not have access to a computer. You can also record your business conference call easily and for free using your online web service.

* Use Skype as a Cheap Business Conference Call Service

The famous instant messaging program, Skype, offers you all the advanced tools you need to host your own web conference call.

There are also other tools you can use to host your business conference easily and fast. Just do some research to make sure the call quality is good and the lines are reliable, because it will affect the image of your business.

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Thursday, March 11, 2010

Conference Call - Reduce High Phone Bills

Have you ever thought of conducting your meeting anywhere anytime, now you can do so with conference calling services? Its one of the best services provided. Conference calls specialize in providing high quality service at nominal rates. Nowadays various business houses use conference calls to guide their sales team and keep a tab on their progress. This is one of the best ways to reduce high phone bills by dialing numerous people and conveying the same message.

Commonly conference calls are used for client meeting or for sales presentation externally or internally. Conference call have a major impact when it comes to costs, it cuts down telephone bills as well as travel costs by allowing the users to be more productive in other areas. Conference calls connects more than one person in one single call.

Conference calls are also used with web a conference, which in turn enhances the presentations via Internet. This also fosters new interacting patterns. Broadcasting of conference or live streaming allows larger group to access the call without dialing the number but instead going into a bridge. Conference calls can also be used for socializing as this serves as a way to talk to more than one person simultaneously.

Conference call plans

Affordable business conference calling plans

Many telecommunication companies are providing different plans to attract major business houses. Some companies also offer these services free of cost with their other major services. Various affordable conference-calling services are available 24/7 for personal as well as business purpose. In the present lifestyle cost cutting becomes the prime concern. There are various companies that provide such affordable conference calling that finds features that are rich and simple.

Affordable conference calling services reduces your traveling tension but remember that some rates may suit one companies needs but it may not be affordable for you. So before switching to a conference calling service ensure to check out the market. There are various telecommunications companies that can design a suitable plan for your business or for your personal service.

So now you don't have to empty your pockets if, someone in the United States wishes to join in a call with a person living in Paris, or Madrid and even Hong Kong, sound's interesting isn't it?. Always shop around for the best rates and then select the best and viable plan that suits you and your needs.

Affordable conference calling service for you

There are some telecommunication companies including Telewest Communications that according to director of marketing, Christopher Freville, claim they can provide free conference calls that take place in regular telephone lines. For such calls you don't need Internet access or computer or extra telephone lines. These services are available 24/7 with no scheduling. In this you get 800 number at your convenience. Shop for the best conference service rates and then tie up with the best to avoid any extra-unseen charges.

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Wednesday, March 10, 2010

Business Travel Disruptions - Conference Calls Are an Excellent Alternative


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The winter of 2009/2010 will long be remembered by business travellers as the winter from hell. From industrial disputes to freak weather this winter has been a test for the business traveller. It is times like these when businesses need to understand and adapt to using conference calls.

The threat of strike by British Airways cabin crew over Christmas and the New Year was the first domino to fall. In the end the strike didn't happen after a court ruling questioned the legality of the ballot. However the damage had been done. In a state of panic, UK business travellers searched for alternative flight carriers to be met with limited availability and high prices.

The second domino was the when Eurostar trains got stuck in the Channel tunnel due to snow in Northern France. Between the 19th and the 24th of December a large number of services were cancelled, and those that were not, often had delays. Once again this resulted in the business traveller frantically arranging alternative routes to mainland Europe in the hope of getting to that last meeting before Christmas.

To add insult to injury the snow came to the UK at around the same time. Unexpected and unprepared, disruption was inevitable. Many of the UK's airports suffered, including Heathrow, Gatwick, Cardiff, and Inverness. Worst hit was Luton, where Easyjet cancelled a day and a half of flight. Road travel was also significantly worse as the treacherous conditions got the better of many drivers. Cue frantic business travellers once again attempting to find other modes of transportation.

All of this has brought into question the over-reliance on travel for business travellers. Businesses need to understand the potential of the modern conference calling. Modern conference calls enable users to utilize web and video conferencing. As connection speeds increasingly quicken, the issue of the lag becomes less and less of an issue. The grainy video pictures of old have been replaced with good-quality images. You can even show your attendees visual aids if you are giving a presentation. There is a lot to be said for a face-to-face meeting, but when Mother Nature decides to get involved modern conference call services provide an excellent alternative.

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