Sunday, March 28, 2010

Conference Calls - Choosing the Best Conference Phone


Image : http://www.flickr.com


First of all don't just go out and buy the cheapest conference phone you can find. Do your research and make sure the phone you choose has everything required to meet your conference calling needs.

A conference phone is so much more than a phone with a speakerphone on it. You will find that speakerphones don't offer anywhere near the same clarity that you get from a conference phone. For example, if there is going to be more than two people taking part in your conference calls you will want to make sure that the phone you choose provides 360-degree coverage to make sure everyone can be heard. Another important detail that you are likely to want is an echo/noise suppression feature to ensure background noise or feedback is kept to a minimum. Wireless is another option that is likely to be important for you to ensure maximum flexibility and range, although most decent conference phones will have the wireless feature.

One of the most important factors to consider for larger scale conference calls is the range of the conference phone. Many of the top end models will have coverage of anything up to 20ft or more. If you need more coverage than your phone offers you can look into a number of other options, such as extension microphones or two phones with the ability to sync together to increase coverage. If you want to have a natural two way conversation where you don't have to wait for the other person to stop talking completely before you can chip in then make sure the conference phone you choose has full duplex technology, although these days most will have this feature.

So do your research and make sure all your conference calling needs are covered before choosing your conference phone. It's not worth trying to save a little money by choosing a phone that doesn't have every possible feature that's needed, you will only regret it. You will be much better off in the long term by spending the money on a phone that meets all your requirements.

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Saturday, March 27, 2010

Web Conference Calls - How To Set Up Web Conference Calls

Effective communication between people has been a concern for humankind since the early days of its evolution. With the coming of the Internet, chatting and conferencing on the net has taken the center stage. Web conference calls have revolutionized the way that people communicate with each other, and are increasingly being used by people as well as businesses.

The importance of web conferencing can be gauged if we look at the fact that it has not only helped many businesses to prosper by enabling timely and effective communication between the different parties involved, there have also been case of miraculous surgeries being performed by doctors communicating through web conferencing calls. Using web conferencing eliminates the need to travel and saves a lot of time and money, and helps in knowledge sharing and distribution.

How To Set Up Web Conference Calls?

Though it may seem complicated, setting up conference calls are easy. A web conference call can be placed from any location to any location in the world and the communication can be audio or video or both.

A simple web conference needs a computer, input and output devices such as web cams, speakers and monitors and an Internet connection. Another method, which is gaining ground, is the method called webcasting in which only one-way communication is done. A person gives a speech or presentation to the listeners on the other end. Large-scale web conferencing may require professional help to be set up.

How To Ensure That The Web Conference Call Is Successful?

Ensuring that the participants are well prepared while attending conference calls is a must if you want the objectives of web conferencing to be met. It is also important to coordinate between the participants and make sure that they log in at the same time. The objectives of the web conferencing must be given well in advance to the participants and the agenda of the meeting should be made clear beforehand.

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Friday, March 26, 2010

How Can Webinar Software Help Your Business?

Gone are the days where seminars have to be held in conference rooms of a hotel. Gone are the days when only certain people within a local vicinity can attend. Now, with webinar software, you can reach millions at once, all across the world. If you live in Washington state and you have potential attendees in New York, you have no problems in displaying your message throughout the country thanks to webinar software.

This type of software is taking its place or even replacing traditional conferences and meetings. Any person wishing to reach their targeted audience in the best possible manner makes use of webinars and its software programs. The great thing about this software is that it is not hard to learn and use, nor does it have to cost a fortune, which makes it really easy on your initial budget.

There are many software programs out there that are easy to use and affordable. Many of these programs offer everything you need for a successful webinar. For example, the software program might include:

o Registration Plans

o Delivery of the Webinar

o Recording of The Webinar

o Email Templates

o Toll-Free options for conference calls

o Practice Sessions

o Branding

These are just some of the features that you can enjoy with software for webinars. All of these are essential elements to a successful webinar. With this software, you can enjoy an all in one interface that takes you from registration and down the road towards delivery. All of this with one, easy to use, easy to understand software program.

The great thing about webinar programs is that it saves your business a great deal of money, time, and hassles. Let's look at some of the hassles of having to organize a traditional seminar:

o Handouts

o Travel

o Accommodations For Organizers and Employees that Attend

o Booking The Conference Room

o Accommodations For Speakers

o Manual Registration

Now all of this is just the hassles, it does not include the time and money spent:

o Time it takes to Travel

o Costs of Travel

o Costs of Rentals

o Time it takes to set up the conference room

o Cost of multiple Employees Time

With a web conferencing software , these are almost obsolete hassles, time consumption, and costs. Webinars can be held right from your office, no travel is necessary for anyone, and all for so much less money than traditional methods.

If you are considering a webinar, you should definitely be considering a webinar program. It can save your business a great deal of worry and hassle by making everything seamless and easy.

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Free Conference Calls on Offer As Part of Business Telecoms Software Upgrade

In addition to the existing conference call facility, which allows a user to start a conference call from a third-party client - for example through an instant messaging service - by inviting other users and clients, version 4.4.12 lets them also set up a conference bridge. This feature gives the user the capability to set up a virtual meeting room at a pre-determined date and time.

During the allotted time slot, anyone accessing the meeting room can obtain an automatically generated code from the system, will allow them to participate in the conference call.

Non-VOIspeed users can also get access to the meeting room, by entering an access code via the software's existing interactive voice response facility. Users of St Albans, Hertfordshire-based VOIspeed voice over internet phones now also have the option of an online soft client application which has been claimed to enhance the usability of their phones. VOIP phone users can now access a web-based application, which lets them view lists of their calls and texts sent via the service.

Another new feature in VOIspeed 4.4.12 which the company has designed to appeal to the more technically minded, is the inclusion of G729 codec, the voice compression algorithm which is becoming widely seen in the telecoms industry as a way of enhancing VoIP sound quality and optimising bandwidth usage on VOIP calls.

Launching the latest version of his company's flagship software product, Giuseppe Venturini, Managing Director of VOIspeed said that he hoped users would enjoy the enhanced facilities of the new package, which had largely come about as a result of discussions with VOIspeed users over what new features would best meet their requirements.

The company would continue its quest to incorporate its knowledge of cutting-edge technical developments in its software releases planned for the future, he added. VOIspeed was established in 2003, and develops and sells its own IP PBX software package and proprietary telephony hardware, via distributors and third-party sellers. Its products are in use in businesses and call centres of all sizes worldwide.

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Thursday, March 25, 2010

The Business Advantages of Conference Calling Using the Internet


Image : http://www.flickr.com


The Internet provides a practical venue for the conference call. With its low cost and ability to accomodate many listeners it is now practical to open a conference call to almost anyone (at least to listen). Many firms now do. For example, a recent article in the Wall Street Journal related how IOMEGA does this as an efficient way to control the irresponsible babble on Internet bulletin boards. People posting idle chatter now attract accurate responces from others who have heard the actual story on a conference call. As a result, the irresponsible postings are controlled.
Naturally, investment professionals complain that this allows the novice to access raw information that needs interpretation by someone more knowledgable - namely such a professional.

However, companies like the ability to make one public statement, and then be free from goverment limitations on how investment information must be released. And individual investors like it too, as access to this information gets them access to information that once only slowly reached the average investor. Even Chairman Levitt of the SEC sides with the theory of greater access for the masses. According to an article in the 24 May 1999 issue of the Wall Street Journal, the NASDAQ has even funded a pilot program to pay for public access to conference calls. Firms such as DELL and Cosco are early participants.

Using the Internet has many advantages besides the instantaneous international release that results. It is possible to save the audio files so that the call can be accessed later at a more convenient time. Plus it would be possible to edit out meaningless portions to provide sort of a "Cliff Notes" of each conference. Naturally, there are some limitations. If everyone could ask a question, real brawls could result as the conferences became uncontrolled. So most Internet systems limit who can ask a question.
An outstanding advantage for the average investor is to witness directly a firm's management in action. While the information might be the same, an investor gains confidence in management that presents a virtuoso performane over one that is defensive, hesitant, and obfuscative. The details aside, the speed of responce and other items that don't get incorporated in an analyst's report can add a lot to one's understanding. Previously, a small investor's only such access might have been at a company's annual meeting.

Several firms have opened to provide investment-related conference-call services in one form or another over the Internet. Some require membership and user fees, but the trend seems to be toward company funding of the low cost service, and free or very low cost access by the public. According to the WSJ article mentioned above, firms now providing some for of access include: Vcall (Philadelphia), broadcast.com (Dallas), c-call.com (Street Fusion, (San Fransisco), and CCBN.com (Boston). Expect that more and more firms will offer the public Internet conference call. Encourage firms you are interested in to do so. This form of communication is yet another form of ultimate corporate democracy.

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Wednesday, March 24, 2010

Conference Calls - Choosing the Best Conference Phone


Image : http://www.flickr.com


First of all don't just go out and buy the cheapest conference phone you can find. Do your research and make sure the phone you choose has everything required to meet your conference calling needs.

A conference phone is so much more than a phone with a speakerphone on it. You will find that speakerphones don't offer anywhere near the same clarity that you get from a conference phone. For example, if there is going to be more than two people taking part in your conference calls you will want to make sure that the phone you choose provides 360-degree coverage to make sure everyone can be heard. Another important detail that you are likely to want is an echo/noise suppression feature to ensure background noise or feedback is kept to a minimum. Wireless is another option that is likely to be important for you to ensure maximum flexibility and range, although most decent conference phones will have the wireless feature.

One of the most important factors to consider for larger scale conference calls is the range of the conference phone. Many of the top end models will have coverage of anything up to 20ft or more. If you need more coverage than your phone offers you can look into a number of other options, such as extension microphones or two phones with the ability to sync together to increase coverage. If you want to have a natural two way conversation where you don't have to wait for the other person to stop talking completely before you can chip in then make sure the conference phone you choose has full duplex technology, although these days most will have this feature.

So do your research and make sure all your conference calling needs are covered before choosing your conference phone. It's not worth trying to save a little money by choosing a phone that doesn't have every possible feature that's needed, you will only regret it. You will be much better off in the long term by spending the money on a phone that meets all your requirements.

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Free Conference Calls on Offer As Part of Business Telecoms Software Upgrade

In addition to the existing conference call facility, which allows a user to start a conference call from a third-party client - for example through an instant messaging service - by inviting other users and clients, version 4.4.12 lets them also set up a conference bridge. This feature gives the user the capability to set up a virtual meeting room at a pre-determined date and time.

During the allotted time slot, anyone accessing the meeting room can obtain an automatically generated code from the system, will allow them to participate in the conference call.

Non-VOIspeed users can also get access to the meeting room, by entering an access code via the software's existing interactive voice response facility. Users of St Albans, Hertfordshire-based VOIspeed voice over internet phones now also have the option of an online soft client application which has been claimed to enhance the usability of their phones. VOIP phone users can now access a web-based application, which lets them view lists of their calls and texts sent via the service.

Another new feature in VOIspeed 4.4.12 which the company has designed to appeal to the more technically minded, is the inclusion of G729 codec, the voice compression algorithm which is becoming widely seen in the telecoms industry as a way of enhancing VoIP sound quality and optimising bandwidth usage on VOIP calls.

Launching the latest version of his company's flagship software product, Giuseppe Venturini, Managing Director of VOIspeed said that he hoped users would enjoy the enhanced facilities of the new package, which had largely come about as a result of discussions with VOIspeed users over what new features would best meet their requirements.

The company would continue its quest to incorporate its knowledge of cutting-edge technical developments in its software releases planned for the future, he added. VOIspeed was established in 2003, and develops and sells its own IP PBX software package and proprietary telephony hardware, via distributors and third-party sellers. Its products are in use in businesses and call centres of all sizes worldwide.

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Tuesday, March 23, 2010

The Business Advantages of Conference Calling Using the Internet

The Internet provides a practical venue for the conference call. With its low cost and ability to accomodate many listeners it is now practical to open a conference call to almost anyone (at least to listen). Many firms now do. For example, a recent article in the Wall Street Journal related how IOMEGA does this as an efficient way to control the irresponsible babble on Internet bulletin boards. People posting idle chatter now attract accurate responces from others who have heard the actual story on a conference call. As a result, the irresponsible postings are controlled.
Naturally, investment professionals complain that this allows the novice to access raw information that needs interpretation by someone more knowledgable - namely such a professional.

However, companies like the ability to make one public statement, and then be free from goverment limitations on how investment information must be released. And individual investors like it too, as access to this information gets them access to information that once only slowly reached the average investor. Even Chairman Levitt of the SEC sides with the theory of greater access for the masses. According to an article in the 24 May 1999 issue of the Wall Street Journal, the NASDAQ has even funded a pilot program to pay for public access to conference calls. Firms such as DELL and Cosco are early participants.

Using the Internet has many advantages besides the instantaneous international release that results. It is possible to save the audio files so that the call can be accessed later at a more convenient time. Plus it would be possible to edit out meaningless portions to provide sort of a "Cliff Notes" of each conference. Naturally, there are some limitations. If everyone could ask a question, real brawls could result as the conferences became uncontrolled. So most Internet systems limit who can ask a question.
An outstanding advantage for the average investor is to witness directly a firm's management in action. While the information might be the same, an investor gains confidence in management that presents a virtuoso performane over one that is defensive, hesitant, and obfuscative. The details aside, the speed of responce and other items that don't get incorporated in an analyst's report can add a lot to one's understanding. Previously, a small investor's only such access might have been at a company's annual meeting.

Several firms have opened to provide investment-related conference-call services in one form or another over the Internet. Some require membership and user fees, but the trend seems to be toward company funding of the low cost service, and free or very low cost access by the public. According to the WSJ article mentioned above, firms now providing some for of access include: Vcall (Philadelphia), broadcast.com (Dallas), c-call.com (Street Fusion, (San Fransisco), and CCBN.com (Boston). Expect that more and more firms will offer the public Internet conference call. Encourage firms you are interested in to do so. This form of communication is yet another form of ultimate corporate democracy.

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How Can Webinar Software Help Your Business?


Image : http://www.flickr.com


Gone are the days where seminars have to be held in conference rooms of a hotel. Gone are the days when only certain people within a local vicinity can attend. Now, with webinar software, you can reach millions at once, all across the world. If you live in Washington state and you have potential attendees in New York, you have no problems in displaying your message throughout the country thanks to webinar software.

This type of software is taking its place or even replacing traditional conferences and meetings. Any person wishing to reach their targeted audience in the best possible manner makes use of webinars and its software programs. The great thing about this software is that it is not hard to learn and use, nor does it have to cost a fortune, which makes it really easy on your initial budget.

There are many software programs out there that are easy to use and affordable. Many of these programs offer everything you need for a successful webinar. For example, the software program might include:

o Registration Plans

o Delivery of the Webinar

o Recording of The Webinar

o Email Templates

o Toll-Free options for conference calls

o Practice Sessions

o Branding

These are just some of the features that you can enjoy with software for webinars. All of these are essential elements to a successful webinar. With this software, you can enjoy an all in one interface that takes you from registration and down the road towards delivery. All of this with one, easy to use, easy to understand software program.

The great thing about webinar programs is that it saves your business a great deal of money, time, and hassles. Let's look at some of the hassles of having to organize a traditional seminar:

o Handouts

o Travel

o Accommodations For Organizers and Employees that Attend

o Booking The Conference Room

o Accommodations For Speakers

o Manual Registration

Now all of this is just the hassles, it does not include the time and money spent:

o Time it takes to Travel

o Costs of Travel

o Costs of Rentals

o Time it takes to set up the conference room

o Cost of multiple Employees Time

With a web conferencing software , these are almost obsolete hassles, time consumption, and costs. Webinars can be held right from your office, no travel is necessary for anyone, and all for so much less money than traditional methods.

If you are considering a webinar, you should definitely be considering a webinar program. It can save your business a great deal of worry and hassle by making everything seamless and easy.

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Conference Calls Aid Modern Businesses

The conference call is a great development. It lets you have a conference without squeezing all of the listeners and speakers into one cramped room. Every organization needs communication between its different departments. If you are serious about achieving real growth than you need to look at having a way for your employees to easily communicate with each other and the management.

Some businesses will be lucky and have all of their people working from one convenient location, making the call aspect unnecessary. But a lot of organizations may not have that luxury in today's world. Moreover, any business that wants to expand and have more than just one location needs to consider how it will keep all of its employees in touch with each other.

The conference could provide a way out for such businesses with communication issues. For a relatively low price a business can now organize a full teleconference that will let anyone from anywhere link up and share their ideas.

A conference does away with the need to gather together in the same physical location. Yet, effective communication is possible at a low cost. This should be much more definitive than any long winded email that tries to explain every possible contingency or a bunch of ineffective memos.

There are many situations where a conferencing can come to your rescue and salvage a situation. An expanding business has to focus on reaching out into new areas. In order to achieve this expansion you would have to do business with a wider client base. Communication is going to be the most difficult hurdle in this process though.

Emails just aren't the same as a real discussion and they usually waste precious time. Anyone who has had to play email tag with a friend or client should know exactly what this feels like. If the person concerned does not read the email in time, it could be disastrous. On the other hand, it would be careless to rely solely on expensive long distance calls to discuss all of your plans. Most projects will require collaboration from multiple people and will cause you to spend more time catching everyone up on the discussion than actually working out an idea.

With a good conference this could be worked out. A convenient time can usually be work out for both sides except in the most extreme of time zone difference. This conference would then establish a clear idea of what needed to be done. Both sides could work out their ideas in real time and make sure that everything was understood.

In the world of business one cannot afford to ignore the communication aspect. Employees across the country need to be on the same page and clients need to be able to have full meetings even if they live in a different time zone. Let me try and define what a conference does. The conference is just a virtual meeting for people who cannot have a physical meeting.

If you want a solution to the communication needs of your expanding business, go in for a conference service. You will be able to communicate effectively without wasting time.

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Monday, March 22, 2010

Web Conference Calls - How To Set Up Web Conference Calls

Effective communication between people has been a concern for humankind since the early days of its evolution. With the coming of the Internet, chatting and conferencing on the net has taken the center stage. Web conference calls have revolutionized the way that people communicate with each other, and are increasingly being used by people as well as businesses.

The importance of web conferencing can be gauged if we look at the fact that it has not only helped many businesses to prosper by enabling timely and effective communication between the different parties involved, there have also been case of miraculous surgeries being performed by doctors communicating through web conferencing calls. Using web conferencing eliminates the need to travel and saves a lot of time and money, and helps in knowledge sharing and distribution.

How To Set Up Web Conference Calls?

Though it may seem complicated, setting up conference calls are easy. A web conference call can be placed from any location to any location in the world and the communication can be audio or video or both.

A simple web conference needs a computer, input and output devices such as web cams, speakers and monitors and an Internet connection. Another method, which is gaining ground, is the method called webcasting in which only one-way communication is done. A person gives a speech or presentation to the listeners on the other end. Large-scale web conferencing may require professional help to be set up.

How To Ensure That The Web Conference Call Is Successful?

Ensuring that the participants are well prepared while attending conference calls is a must if you want the objectives of web conferencing to be met. It is also important to coordinate between the participants and make sure that they log in at the same time. The objectives of the web conferencing must be given well in advance to the participants and the agenda of the meeting should be made clear beforehand.

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Improving Conference Calls


Image : http://www.flickr.com


Do you find yourself frustrated by long and unproductive conference calls? What reputation do you have for managing conference calls? Establish expectations and a reputation for short and effective conference calls. Get your time back for other activities.

ESTABLISH EXPECTATIONS UP FRONT

If you are the moderator scheduling the conference call, send out a list in advance with pertinent information. This information should contain the Purpose of the call, dial number with PIN code if necessary, the moderator, the start time, the end time, list of participants and specific agenda items. Attached relevant documents to email invitations for the conference call so the participants can prepare in advance. If documents are required from other participants to review on the call, make sure that these are coordinated and completed in advance. The more prepared you are for the call, the productive the time can be and the better able that you will be to stay on schedule.

PURPOSE

List the purpose or topic of the call clearly and succinctly. This should be the goal or objective of the call. Typically a conference call should be limited to one or two specific goals. This enables you to keep the conference call focused and succinct.

In some cases it may be more difficult to keep a conference call focused on a specific topic. For example, when reviewing the schedule for a large project there may be multiple topics that are relevant to time milestones in the project. If this is the case, keep the call focused on specific milestones that are due or relative to the point in the schedule.

Sometimes conference calls are used to gather information from many people in the field. These group calls can be effective if the purpose is for a moderator or manager to disperse information to several people simultaneously. However, if the call is used to gather information from several different individuals as a weekly update to management, is it really an effective use of time for anyone other than the manager? Is it really a good use of time to interrupt the schedules of many people to conduct a social town hall discussion in which each person waits in silent anticipation for peers to give a weekly update? Consider how much more effective it would be to obtain a written weekly report in lieu of a conference call. A written report can be read at convenience, creates a reference document for discussion if necessary, and enables the manager to work with priority or confidential communications in an appropriate manner. If you are already using both weekly reports and conference calls, then it is time to do some soul searching to determine if any of the communication is being treated with value or if it has just become a meaningless routine.

DIAL IN and PIN NUMBER

Always include the conference call Dial In Number and PIN Number on the invitation and any scheduled reminders. Make it easy to find the number. It can be a distraction to have people dial into the conference call late because they could not find the phone number.

MODERATOR

Every conference call should have one identified and assigned moderator. If there is a group of peers, it may be appropriate to rotate the role of moderator from time to time with repeating calls, Typically, the individual creating the invitation is the moderator. The moderator is responsible for making sure that the call starts and stops on time. The moderator is responsible for keeping the call on track and gently guiding individuals back on track in the event that conversation begins to run away on a tangent. The moderator may also be responsible for controlling emotional responses or maintaining a professional level of courteous communications. It may be necessary to encourage some individuals to participate, or discourage some individuals who may have a tendency to filibuster. It is the responsibility of the moderator to keep the call on schedule and focused on the purpose of the call.

It is the role of the moderator to reduce or eliminate distractions or interruptions. It is the role of the participants to remain quiet and respectful unless there is something useful and relevant to add to the conversation. Distractions may sometimes appear as opinions, jokes, anecdotes or personal stories that contribute very little to the progress of the conversation. It is the responsibility of the moderator to control the call and keep it focused.

START TIME and END TIME

Schedule the call to start five minutes past the hour. Most calls are scheduled to start precisely on the hour and the first five minutes of the call are wasted while waiting for some individuals to dial into the call. Sometimes it is difficult to start on the hour because a previous call or meeting may be ending precisely on the hour. Schedule your call to start five minutes past the hour and start precisely at the scheduled time. If you always start at the scheduled time, you will develop a reputation for being precise and the participants will plan accordingly. If you always start late or consistently spend the first five minutes waiting for participants to join the call, then the other participants will become accustomed to this delay. Schedule the call to start five minutes past the hour and start the call on time every time.

Schedule a precise End Time for the call and stick to it. Develop a reputation for ending your calls on time. It will create a sense of urgency and a rhythm for the conference calls as people realize that the purpose of the call must be met in a designated amount of time. It will enable the participants to schedule other activities after the call with confidence. It will keep the call focused. Complete the call with a summary of highlights and action items. If there are follow-up items, or if additional time is required, schedule the next phone call and use the summary highlights and action items as the agenda for the next conference call. Every action item should have name or names of associated owners to complete, or there is no purpose for the list of action items.

ROLL CALL

Conduct a time check near the end of the call and reserve the last few minutes for summary wrap-up and roll call. What, roll call at the end of the call? Yes, do your roll call at the end of the call, not at the beginning. It is inevitable that some individuals may join the call late. Avoid the temptation to wait for participants to join or to introduce distractions and interruptions by late arrivals. Start the call on time and get right to the purpose of the call. Conduct your roll call at the end when everyone has had a chance to join.

YOUR NEXT CALL

Example: Schedule a conference call to start five minutes past the hour and start precisely on time. Schedule the call for 40 minutes, unlike most calls that are scheduled for one hour. The shorter period of time and specific start and stop times will get the attention of the participants. There will be a sense of urgency since the call will not consume an entire hour, regardless of the topic. Do a time check at 30 minutes into the call, reminding participants that the call will have a hard stop at 40 minutes. At 35 minutes begin the wrap-up of the call, restate the highlights or commitments and use this to establish the agenda for the next call. Finish your call with a roll call of attendees and terminate the call at 40 minutes as planned. If you this consistently, the other participants will prepare appropriately in advance of the call for the fast paced rhythm of the call and focus on purpose. Side conversations and distractions will diminish, participants will be timely, and everyone will benefit from better use of time.

INVITATION

The following is an example of a format that can be used for conference call invitations. It is designed to establish the expectations and character of the conference call. Apply structure to your conference calls and earn a reputation for consistent focused punctuality. That is a good reputation to have if you want to have more productive conference calls and more time back to yourself.

Conference Call Purpose: ______________________________

Dial In Number: ____________________ PIN: ____________________

Moderator: ______________________________

Start Time: __(Example: 10:05 AM)__________ End Time: __(Example: 10:45 AM)__________

Participants: ___(Name)___________________________

___(Name)___________________________

___(Name)___________________________

Agenda Topics: ___(First Priority)___________________________

___(Second Priority)_________________________

___(Third Priority)___________________________

* This call will start precisely at the Start Time and end at the designated time. Please be on time. There will be a roll call at the end of the conference call, so it will not be necessary to announce yourself if you dial in late. The last five minutes of the call will be reserved for summary wrap-up and assignment of action items for the next scheduled call if necessary. Please prepare or review any relevant materials prior to the call. In the event that the agenda items are not fully covered in the allotted time for this conference call, another call will be scheduled. Thank you for your cooperation. Let's get ready for productive and focused communication.

______________________________________________________

Words of Wisdom

"A conference is a gathering of important people who singly can do nothing, but together can decide that nothing can be done."
- Fred Allen

"The ability to focus attention on important things is a defining characteristic of intelligence."
- Robert J. Shiller

"Energy is the essence of life. Every day you decide how you're going to use it by knowing what you want and what it takes to reach that goal, and by maintaining focus."
- Oprah Winfrey

______________________________________________________

About the Author:

John Mehrmann is a freelance writer and President of Executive Blueprints Inc., an organization devoted to improving business practices and developing human capital

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Wednesday, March 17, 2010

How Can Webinar Software Help Your Business?

Gone are the days where seminars have to be held in conference rooms of a hotel. Gone are the days when only certain people within a local vicinity can attend. Now, with webinar software, you can reach millions at once, all across the world. If you live in Washington state and you have potential attendees in New York, you have no problems in displaying your message throughout the country thanks to webinar software.

This type of software is taking its place or even replacing traditional conferences and meetings. Any person wishing to reach their targeted audience in the best possible manner makes use of webinars and its software programs. The great thing about this software is that it is not hard to learn and use, nor does it have to cost a fortune, which makes it really easy on your initial budget.

There are many software programs out there that are easy to use and affordable. Many of these programs offer everything you need for a successful webinar. For example, the software program might include:

o Registration Plans

o Delivery of the Webinar

o Recording of The Webinar

o Email Templates

o Toll-Free options for conference calls

o Practice Sessions

o Branding

These are just some of the features that you can enjoy with software for webinars. All of these are essential elements to a successful webinar. With this software, you can enjoy an all in one interface that takes you from registration and down the road towards delivery. All of this with one, easy to use, easy to understand software program.

The great thing about webinar programs is that it saves your business a great deal of money, time, and hassles. Let's look at some of the hassles of having to organize a traditional seminar:

o Handouts

o Travel

o Accommodations For Organizers and Employees that Attend

o Booking The Conference Room

o Accommodations For Speakers

o Manual Registration

Now all of this is just the hassles, it does not include the time and money spent:

o Time it takes to Travel

o Costs of Travel

o Costs of Rentals

o Time it takes to set up the conference room

o Cost of multiple Employees Time

With a web conferencing software , these are almost obsolete hassles, time consumption, and costs. Webinars can be held right from your office, no travel is necessary for anyone, and all for so much less money than traditional methods.

If you are considering a webinar, you should definitely be considering a webinar program. It can save your business a great deal of worry and hassle by making everything seamless and easy.

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Tuesday, March 16, 2010

Conference Calls Aid Modern Businesses


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The conference call is a great development. It lets you have a conference without squeezing all of the listeners and speakers into one cramped room. Every organization needs communication between its different departments. If you are serious about achieving real growth than you need to look at having a way for your employees to easily communicate with each other and the management.

Some businesses will be lucky and have all of their people working from one convenient location, making the call aspect unnecessary. But a lot of organizations may not have that luxury in today's world. Moreover, any business that wants to expand and have more than just one location needs to consider how it will keep all of its employees in touch with each other.

The conference could provide a way out for such businesses with communication issues. For a relatively low price a business can now organize a full teleconference that will let anyone from anywhere link up and share their ideas.

A conference does away with the need to gather together in the same physical location. Yet, effective communication is possible at a low cost. This should be much more definitive than any long winded email that tries to explain every possible contingency or a bunch of ineffective memos.

There are many situations where a conferencing can come to your rescue and salvage a situation. An expanding business has to focus on reaching out into new areas. In order to achieve this expansion you would have to do business with a wider client base. Communication is going to be the most difficult hurdle in this process though.

Emails just aren't the same as a real discussion and they usually waste precious time. Anyone who has had to play email tag with a friend or client should know exactly what this feels like. If the person concerned does not read the email in time, it could be disastrous. On the other hand, it would be careless to rely solely on expensive long distance calls to discuss all of your plans. Most projects will require collaboration from multiple people and will cause you to spend more time catching everyone up on the discussion than actually working out an idea.

With a good conference this could be worked out. A convenient time can usually be work out for both sides except in the most extreme of time zone difference. This conference would then establish a clear idea of what needed to be done. Both sides could work out their ideas in real time and make sure that everything was understood.

In the world of business one cannot afford to ignore the communication aspect. Employees across the country need to be on the same page and clients need to be able to have full meetings even if they live in a different time zone. Let me try and define what a conference does. The conference is just a virtual meeting for people who cannot have a physical meeting.

If you want a solution to the communication needs of your expanding business, go in for a conference service. You will be able to communicate effectively without wasting time.

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Monday, March 15, 2010

Using a Scripted Call to Facilitate a Successful Conference Meeting

One of the most overlooked ways of using conference calls is the use of scripted call.

Scripted conference call allows you to take charge of the meeting, while tactically setting yourself up as an expert. It positions you as the knowledgeable as long as you generate enough content for audience to feel that they should know more about the subject. The important thing to keep in mind is that you should never be exclusively bound to the script so that you keep your momentum during a call.

When attempting to conduct a scripted call, you should prepare the script well in advance. When you attempt to read from the script and speak in a recorded call without first practicing, you will sound unnatural and your audience can detect that you are merely reading from script. The only way to overcome is by practicing what you want to say in advance and repeat it before holding a conference call.

Practicing the script allows the conference presenter to speak with confidence and present the message clearly. When used effectively, the script adds dynamics to your message.

After recording the call, you may give away the content in MP3 format and upload them on your website to allow your audience to download, perhaps through exchanging their contact information.

To prepare a script, here are tips you should keep in mind.


Use conversational tone. You are not going to write, but speak in a conference meeting. You should prepare the script according to how you normally speak.
Know how many words you speak in a minute. Normally, you should speak approximately 100 words per minute. If you use Microsoft Word double spaced to write script, that is about 300 words and 3 minutes of your speaking time. If you plan to speak for 30 minutes, prepare at least 10 pages of script and practice!

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Sunday, March 14, 2010

Conference Calls - Choosing the Best Conference Phone

First of all don't just go out and buy the cheapest conference phone you can find. Do your research and make sure the phone you choose has everything required to meet your conference calling needs.

A conference phone is so much more than a phone with a speakerphone on it. You will find that speakerphones don't offer anywhere near the same clarity that you get from a conference phone. For example, if there is going to be more than two people taking part in your conference calls you will want to make sure that the phone you choose provides 360-degree coverage to make sure everyone can be heard. Another important detail that you are likely to want is an echo/noise suppression feature to ensure background noise or feedback is kept to a minimum. Wireless is another option that is likely to be important for you to ensure maximum flexibility and range, although most decent conference phones will have the wireless feature.

One of the most important factors to consider for larger scale conference calls is the range of the conference phone. Many of the top end models will have coverage of anything up to 20ft or more. If you need more coverage than your phone offers you can look into a number of other options, such as extension microphones or two phones with the ability to sync together to increase coverage. If you want to have a natural two way conversation where you don't have to wait for the other person to stop talking completely before you can chip in then make sure the conference phone you choose has full duplex technology, although these days most will have this feature.

So do your research and make sure all your conference calling needs are covered before choosing your conference phone. It's not worth trying to save a little money by choosing a phone that doesn't have every possible feature that's needed, you will only regret it. You will be much better off in the long term by spending the money on a phone that meets all your requirements.

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Saturday, March 13, 2010

The Business Advantages of Conference Calling Using the Internet


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The Internet provides a practical venue for the conference call. With its low cost and ability to accomodate many listeners it is now practical to open a conference call to almost anyone (at least to listen). Many firms now do. For example, a recent article in the Wall Street Journal related how IOMEGA does this as an efficient way to control the irresponsible babble on Internet bulletin boards. People posting idle chatter now attract accurate responces from others who have heard the actual story on a conference call. As a result, the irresponsible postings are controlled.
Naturally, investment professionals complain that this allows the novice to access raw information that needs interpretation by someone more knowledgable - namely such a professional.

However, companies like the ability to make one public statement, and then be free from goverment limitations on how investment information must be released. And individual investors like it too, as access to this information gets them access to information that once only slowly reached the average investor. Even Chairman Levitt of the SEC sides with the theory of greater access for the masses. According to an article in the 24 May 1999 issue of the Wall Street Journal, the NASDAQ has even funded a pilot program to pay for public access to conference calls. Firms such as DELL and Cosco are early participants.

Using the Internet has many advantages besides the instantaneous international release that results. It is possible to save the audio files so that the call can be accessed later at a more convenient time. Plus it would be possible to edit out meaningless portions to provide sort of a "Cliff Notes" of each conference. Naturally, there are some limitations. If everyone could ask a question, real brawls could result as the conferences became uncontrolled. So most Internet systems limit who can ask a question.
An outstanding advantage for the average investor is to witness directly a firm's management in action. While the information might be the same, an investor gains confidence in management that presents a virtuoso performane over one that is defensive, hesitant, and obfuscative. The details aside, the speed of responce and other items that don't get incorporated in an analyst's report can add a lot to one's understanding. Previously, a small investor's only such access might have been at a company's annual meeting.

Several firms have opened to provide investment-related conference-call services in one form or another over the Internet. Some require membership and user fees, but the trend seems to be toward company funding of the low cost service, and free or very low cost access by the public. According to the WSJ article mentioned above, firms now providing some for of access include: Vcall (Philadelphia), broadcast.com (Dallas), c-call.com (Street Fusion, (San Fransisco), and CCBN.com (Boston). Expect that more and more firms will offer the public Internet conference call. Encourage firms you are interested in to do so. This form of communication is yet another form of ultimate corporate democracy.

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Friday, March 12, 2010

Cheap Business Conference Calls Made Easy

When you are looking for the best cheap business conference calls and call hosting solutions, you may find so many different services and companies that it is easy to get confused. So how can you find the cheapest and the most reliable conference call solution for your business?

Here are a few free tips to help you choose the best conference service...

* Use Web Conference Calling to Save Time and Money

More and more reputable companies are starting to use web call hosting services instead of the traditional way of phone conference calling. Web services are faster and easier to use, not to mention many of them are free so you can save a lot of money in your business.

If your target audience mostly have access to a computer and Internet, you can easily use web conference solutions. You can host and manage all your conference on the web and have full control over all parts of it.

You can even provide them with a unique toll-free number they can dial to connect to your web conference from a regular phone. This is perfect for those of your business associates or customers who may not have access to a computer. You can also record your business conference call easily and for free using your online web service.

* Use Skype as a Cheap Business Conference Call Service

The famous instant messaging program, Skype, offers you all the advanced tools you need to host your own web conference call.

There are also other tools you can use to host your business conference easily and fast. Just do some research to make sure the call quality is good and the lines are reliable, because it will affect the image of your business.

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Thursday, March 11, 2010

Conference Call - Reduce High Phone Bills

Have you ever thought of conducting your meeting anywhere anytime, now you can do so with conference calling services? Its one of the best services provided. Conference calls specialize in providing high quality service at nominal rates. Nowadays various business houses use conference calls to guide their sales team and keep a tab on their progress. This is one of the best ways to reduce high phone bills by dialing numerous people and conveying the same message.

Commonly conference calls are used for client meeting or for sales presentation externally or internally. Conference call have a major impact when it comes to costs, it cuts down telephone bills as well as travel costs by allowing the users to be more productive in other areas. Conference calls connects more than one person in one single call.

Conference calls are also used with web a conference, which in turn enhances the presentations via Internet. This also fosters new interacting patterns. Broadcasting of conference or live streaming allows larger group to access the call without dialing the number but instead going into a bridge. Conference calls can also be used for socializing as this serves as a way to talk to more than one person simultaneously.

Conference call plans

Affordable business conference calling plans

Many telecommunication companies are providing different plans to attract major business houses. Some companies also offer these services free of cost with their other major services. Various affordable conference-calling services are available 24/7 for personal as well as business purpose. In the present lifestyle cost cutting becomes the prime concern. There are various companies that provide such affordable conference calling that finds features that are rich and simple.

Affordable conference calling services reduces your traveling tension but remember that some rates may suit one companies needs but it may not be affordable for you. So before switching to a conference calling service ensure to check out the market. There are various telecommunications companies that can design a suitable plan for your business or for your personal service.

So now you don't have to empty your pockets if, someone in the United States wishes to join in a call with a person living in Paris, or Madrid and even Hong Kong, sound's interesting isn't it?. Always shop around for the best rates and then select the best and viable plan that suits you and your needs.

Affordable conference calling service for you

There are some telecommunication companies including Telewest Communications that according to director of marketing, Christopher Freville, claim they can provide free conference calls that take place in regular telephone lines. For such calls you don't need Internet access or computer or extra telephone lines. These services are available 24/7 with no scheduling. In this you get 800 number at your convenience. Shop for the best conference service rates and then tie up with the best to avoid any extra-unseen charges.

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Wednesday, March 10, 2010

Business Travel Disruptions - Conference Calls Are an Excellent Alternative


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The winter of 2009/2010 will long be remembered by business travellers as the winter from hell. From industrial disputes to freak weather this winter has been a test for the business traveller. It is times like these when businesses need to understand and adapt to using conference calls.

The threat of strike by British Airways cabin crew over Christmas and the New Year was the first domino to fall. In the end the strike didn't happen after a court ruling questioned the legality of the ballot. However the damage had been done. In a state of panic, UK business travellers searched for alternative flight carriers to be met with limited availability and high prices.

The second domino was the when Eurostar trains got stuck in the Channel tunnel due to snow in Northern France. Between the 19th and the 24th of December a large number of services were cancelled, and those that were not, often had delays. Once again this resulted in the business traveller frantically arranging alternative routes to mainland Europe in the hope of getting to that last meeting before Christmas.

To add insult to injury the snow came to the UK at around the same time. Unexpected and unprepared, disruption was inevitable. Many of the UK's airports suffered, including Heathrow, Gatwick, Cardiff, and Inverness. Worst hit was Luton, where Easyjet cancelled a day and a half of flight. Road travel was also significantly worse as the treacherous conditions got the better of many drivers. Cue frantic business travellers once again attempting to find other modes of transportation.

All of this has brought into question the over-reliance on travel for business travellers. Businesses need to understand the potential of the modern conference calling. Modern conference calls enable users to utilize web and video conferencing. As connection speeds increasingly quicken, the issue of the lag becomes less and less of an issue. The grainy video pictures of old have been replaced with good-quality images. You can even show your attendees visual aids if you are giving a presentation. There is a lot to be said for a face-to-face meeting, but when Mother Nature decides to get involved modern conference call services provide an excellent alternative.

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Tuesday, March 9, 2010

Conference Calls Help Businesses Grow

Conference calling systems have provided business organizations with the advantage of bringing together their customers and employees. At the same time, it is saving them costs as well.

Conference calls have long been aiding organizations with their business operations. They have been helping in getting together key persons from faraway places into virtual conferences to discuss matters of mutual interest. There are occasions where meetings are conducted via conference calls, in which different people from distant places can come together on a common platform to discuss and take decisions about business matters.

The advantages of conference calls are many. The conference call brings a group of diverse people together to attend presentations and gain new information, enabling them to put through their questions in real time.

In the present day, the Internet has opened up the conference calling facility for practically anyone who would like to join. Earlier there was only restricted access to this facility. At times it also involved long distance call charges. The Internet has provided the facility to bring down the cost of such calls. As a result, these calls have been made available to a variety of medium and small companies.

With the advent of modern technology, affordable conference calling systems have introduced a change in the way business used to be done before. It has changed the previous ways of communication, and the state-of-the-art technology in audio and video systems has improved our lives to a very great extent.

The broad benefits of conference calls are briefly mentioned below:

* Conference calls help organizations to take faster decisions on matters of business operations. Thus, they help in saving a lot of valuable time.

* Conference calls help an organization to be in touch with their customers and employees all over the world at a click of a button. Hence, they save on the costs that the organization would otherwise have incurred.

* On a non-business level, conference calls help to keep family members in touch, with individuals joining the call to have a chat.

* In the medical field, audio video technology has brought in advantages in patient care, where the patient can consult the doctor from a faraway place without visiting him. There are situations when conference calls bring in specialist doctors from all over the world together to discuss and decide upon critical patient matters.

Conference call services are being offered by many service providers. Small businesses are one of the biggest beneficiaries. It is very affordable for them to set up customized calling systems. To set up an affordable plan, you would need to shop around for the best calling rates that you can get, and also for the types of plan that are being offered by various providers.

You would then be able to select the one that suits your application requirement within the budget that you have to set for the system. Before you go for shopping, you would need to understand your requirement first. You would also need to do research on the kind of prices that are being offered for low cost conference calling systems.

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Monday, March 8, 2010

International Conference Calls

When you are in business, you realize that keeping the lines of communication open are critical. When you conduct your business worldwide, it is even more important. Your business relies on sales people, clients, and colleagues, and if that are scattered all over the world, holding weekly meetings can be difficult.

This is where international conference calling can be critical to your business. It is imperative that you keep in contact with your staff and clients. With international conference calling, you can hold meetings anytime, and with anyone even if they are on opposite sides of the world. If you have a client in another country, by using international conference calling, you can still give a presentation as if they were sitting right next to you in the conference room.

With international conference calling, you can provide training to new employees that reside in different countries just as efficiently as if they were right in front of you. The world today offers new and innovation methods of conducting business. Conference calling has been around for years. But with the Internet came global trade, making it necessary for business and website owners to make themselves available virtually twenty-four hours a day.

In the past, weekly meeting meant the staff would have to go through the process of booking airline tickets, securing a hotel room, travel thousands of miles to attend the meeting and then return to their country, just to do it over again the next month. With technology developing everyday, there is no need to travel. International conference calling eliminates all that, giving the employees more time to be productive.

Even if your company is not on the Forbes 500 list, international conference calling is an affordable option for saving time and money. Setting up a time and date for the international conference call is fast and easy. Create an email with the time and date of the conference call and send. That's it. The Internet is evolving everyday, and with it, new business tools are being developed. An alternative to international conference calling is one of these tools.

Internet conference calling is a service where a company acquires a "conference room" by telephone. They then dial into the conference room using a telephone number and a special pin number. The company is considered the "host". Those who are involved in the conference call are also given a telephone number and a special pin number. All numbers are pre-assigned and can be used again. A special recording notifies the host when all parties are present on the phone line. There is also an option to record the conference for those who require a transcript.

Although international conference calling has been around since the 1950's, many businesses of that era did not take advantage of it because of the time and expense it took to set up the call. Email was not available, and neither was fax machines. In order to set up a call, the notifications would have to go out by mail. The operators had to connect the calls, one in each country; there was also the dilemma of time zone differences.

International conference calling started to become popular and more versatile in the late 1980's and with the rise of the Internet, International conference calling was taken to a whole new level. Today, the Internet contains many tools that can assist you to succeed in business; it is necessary to avail yourself of all of them.

Depending on the service that you use, the basic rate for international conference calling is anywhere for 1.2 cents to 12 cents per minute. If there are multiple people on the line, certain companies will charge an additional per person fee. Nevertheless, the use of International conference calling has become a vital part of communication worldwide and has evolved into something that even the average person can afford to use.

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How to Setup Teleconferencing Calls?


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It hasn't been long since conference calls have virtually evolved as the first choice mode for business communication for corporates. But the savings it brings to each company's balance sheet every year is substantial, which is mostly in the form of saved expenses that otherwise would have spend on frequent business travels and expensive hotel accommodations for its executives. Well, these are the advantages of teleconferencing calls. But how to setup teleconferencing calls? Keep in mind; this is something as important as teleconferencing calls itself and not at all an easy task to perform. In the following paragraphs, we'll see how to setup teleconferencing calls and how the entire thing works.

First thing, a business conference calling only makes sense if the number of participants is three or more. Usually teleconferencing calls are facilitated by dedicated service providers, who offer the service for a fee on a per hour basis. Once the user agrees with their terms and conditions, he/she will be given a toll-free number and a PIN, which is to be distributed among all the participants who are supposed to be a part of the conference call. Also, it is required for the person reserving the service to mention the exact date and timings of setting up the teleconference call or meeting. This time slot booking is usually done in order to avoid a clash of dates, as it is a possibility that more than one customer may demand the same time slots on a particular date.

At the preset date and time, each of the participants can join the online conference call by dialing the toll-free number and authenticating oneself with the given PIN. Once in the conference, each party can talk as much or as long as he/she wants. The entire session of the call will be controlled by the host, and he/she can decide who all should be online and who all must not at a given point of time. In the usual settings, if the host hangs up, the entire teleconference will be terminated. But, alternate options are available so as to continue the call even if the host leaves, but it is optional and that right entirely rests with the person who setup the teleconferencing calls.

From a customer point of view, always setup teleconferencing calls with the service providers who offer the best of conferencing solutions and technical support. But take care to follow carefully the instructions given by the service providers. Once done that, it won't be such a difficult task to setup teleconferencing calls. Good Luck!

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Sunday, March 7, 2010

Conference Calls Or Business Travel - What's in Your Budget This Year?

The recent economic shake up has prompted many businesses large and small to shine a spotlight on their expenditure, one area in particular to receive additional scrutiny is business travel.

American Express Business Travel recently released the results of its 2009 European Barometer, in which 66% of respondents reported a reduction in their budgets, with an average cut of 31% over the previous year. A contracting market has also created a significant shift in attitude towards what kind of expenditure is justifiable, with a focus on client retention and accountability instead of ambitious new business development and lavish corporate entertainment.

In the meantime, conferencing technologies have evolved, boasting remarkably simple interfaces based on reliable technology platforms, backed up by the latest advances in server technology and cloud computing. Many businesses are now questioning why they should spend large amounts of money travelling to and from client meetings when they can communicate effectively via conference call or video conferencing. Even in the new business sector the ability to easily exchange important documents and presentations simultaneously is revolutionising the way business win new accounts.

With the careful selection of a trusted conference call provider, businesses can manage their client communications more effectively and encourage a new level of direct interaction between their teams and their customer's teams. Indeed this improved interfacing can result in far more 'meetings of minds' than would normally be affordable due to the high costs of transporting a full team on-site to a client that may even be on the other side of the world.

Adding all this together, and not forgetting the increasing environmental concerns regarding carbon emissions from aircraft and motor vehicles, business now have a clear financial incentive to embrace new The conference call technologies as well adding significant amounts to their bottom line by reducing costly and sometime unnecessary travel.

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Saturday, March 6, 2010

Implementing Conference Calls in Daily Business


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If your business is having trouble coping up with the ever-changing demands of business today, perhaps it is time to start using technology to help you out with everyday business. You may want to consider eliminating some unnecessary elements of your business by changing the way in which your office functions. One way in which you can achieve this is by utilizing audio conferencing or conference calls.

Conference calling today has transformed the ways in which offices conduct business all over the world. It has effectively eliminated face-to-face interaction from personal meetings and large group conferences, simply via the telephone. If you have three or more people that need to meet, review sales, order products, or submit departmental reports, you can now do so without having to leave your desk to meet with them. And they can too! Conference calls allow you to conduct your business on a private and secured line through what is known as a conference bridge which only users can access.

You will no longer have to worry about traffic to reach a meeting, nor will you have to fly in your clients or prospects to make timely decisions. Conference calling and audio conferencing is an extremely effective way to join forces with your global marketplace without having to venture out at all, or using the expense account. Conference calling has become very appealing today for businesses that are trying to cut down on expenses, and yet maintain the necessary and critical links with their business associates.

There are many ways in which you can use conference calling to your advantage. You can use operator assisted programs if you have to talk to many people. This allows you to conduct your meeting hands free by using a moderator. You could also have your callers dial in and listen to a pre-recorded seminar or meeting. This could be a great way to walk about your business to a large group of listeners. You can also have your participants dial in at a specified meeting time, and carry out a telephonic discussion or meeting in a manner very similar to that might have happened in person.

The advantages of installing a conference call system in your business are primarily the convenience you have to conduct business without incurring travel expenses. This will ultimately ensure that your business saves both time and money, and as a result, experiences increased productivity. If you have more time on your hands to do the important work, your organization will gain.

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